Agency Administrator

Job Description

Job Description

Join Anastasi Insurance Agency Inc, a prestigious insurance agency deeply rooted in Charlton City, Massachusetts, known for its commitment to excellence and community. We are seeking an administrator to be the face of our agency, greeting clients with warmth and professionalism while ensuring smooth operations at the front desk.

This role is pivotal as you will be responsible for managing client inquiries, coordinating appointments, and maintaining a welcoming atmosphere in our office. You will play a crucial role in supporting our team to deliver top-tier service and build strong client relationships.

If you are passionate about customer service, highly organized, and thrive in a client-facing role, look no further than Anastasi Insurance Agency Inc. Come be a part of a team that values integrity, dedication, and excellence. Apply now!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

Client Reception : Welcome clients and visitors in a warm and professional manner.

Phone Management : Answer and direct incoming calls to the appropriate party promptly, in addition to managing the phone system.

Posting and making bank deposits

Assisting in the preparation of Accounts Payable

Handle incoming and outgoing mail

Inputting cancellations and reinstatements in agency operating system

Assisting remote Account Managers and their assistants with in office tasks

Assisting Account Managers in preparation and distribution of Mass Registry work

Requirements

Customer-Focused : Strong customer service skills with a focus on providing a positive experience for clients.

Organization : Excellent organizational skills with the ability to prioritize responsibilities.

Communication : Clear and effective verbal and written communication abilities.

Team Player : Collaborative mindset with the ability to work well with others in a team-oriented environment.

Professionalism : Maintain a professional appearance and demeanor at all times.