Desktop Support SpecialistBelcan • Pittsburgh, PA, US

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Desktop Support Specialist

Belcan • Pittsburgh, PA, US

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[job_card.full_time]

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Job Title : IT Desktop Support Technician

Locations : Pittsburgh, PA

Pay : $19 - $22 / hour

Zip Code : 15275

Job Type : Full time

Job Description :

? Laptop / desktop imaging & driver / BIOS updates
? Setting appointments with users to handover new devices & take existing devices Excellent customer service / communication skills
? Complete at a minimum the following customer appointment tasks during the hardware exchange :
? Signing into the device
? Signing into zScaler
? Signing into M365 and having data sync from the Cloud
? Mapping network drives
? Setting up printers
? Installing any custom software
? Copying over any local data (ie. Browser favorites, files saved to HDD etc.)

Skills / Experience :

? Desktop support : 1 year (Required)

? Imaging

? We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.

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