A company is looking for a Banking Customer Service Representative.
Key Responsibilities
Respond to incoming calls from brokers, clients, merchants, and financial institutions regarding banking services
Ensure adherence to established call procedures and customer service standards while providing accurate information
Maintain a high level of accuracy in addressing customer concerns under supervision
Required Qualifications
Familiarity with banking products, payment systems, and financial transactions
Ability to follow structured processes and maintain high accuracy levels
Experience in financial services or call center operations is a plus
Ability to work under supervision and follow established guidelines
Flexibility to work rotating shifts, including nights, weekends, and holidays
Customer Service Representative • Baton Rouge, Louisiana, United States