Senior Customer Success Manager

A company is looking for a Senior Customer Success Manager.

Key Responsibilities

Focus on high-value strategic accounts and develop comprehensive account strategies for long-term success

Proactively identify risks and coordinate with internal stakeholders to resolve customer issues in a timely manner

Build relationships with senior stakeholders and develop success plans to enhance customer experience and retention

Required Qualifications

Minimum of 6+ years of relevant client-facing work experience

Experience in fast-growth startups, management consulting, investment banking, or private equity

Strong analytical skills with the ability to synthesize complex data into actionable recommendations

Demonstrated success in a top-tier company with a solid track record of achievement

Self-motivated with a growth mentality and ability to thrive in fast-paced environments