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Rooms Controller
Rooms ControllerHV Global Group, Inc. • Escondido, CA, United States
Rooms Controller

Rooms Controller

HV Global Group, Inc. • Escondido, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Hourly Rate : $23.70

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at HVC, you will assist in providing our Owners / guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Medical / Dental / Vision / 401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • Benefit Eligibility will vary by position

Site Specific Perks

  • Free On-Site Parking
  • Department celebrations
  • Associate Appreciation Week
  • Monthly associate recognition and reward programs
  • Stipend for work shoes

    • As a Rooms Controller, a typical day will include :

  • Assigns a room according to guest requests and preferences whenever possible.
  • Reviews / Tracks / Accommodates requests for room / check-out changes when possible.
  • Performs duplicate reservation checks; block rooms.
  • Confirms reservations and cancellations.
  • Communicates to appropriate staff that there are guests who are waiting for an available room.
  • Organizes and coordinates check-in / pre-registration procedures for arriving groups.
  • Reviews requests for late check-outs and approves according to occupancy.

    • Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

    • To Become a Rooms Controller at HVC :

  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift / Carry / Push / Pull Items that Weigh up to 10lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

    • Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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    Rooms Controller • Escondido, CA, United States

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