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Healthcare Customer Service Representative
Healthcare Customer Service RepresentativeVirtualVocations • Austin, Texas, United States
Healthcare Customer Service Representative

Healthcare Customer Service Representative

VirtualVocations • Austin, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Healthcare Customer Service Rep.

Key Responsibilities

Make outbound calls to patients, members, and customers to schedule appointments and conduct surveys

Assist patients with benefits and insurance information while enhancing their healthcare experience

Engage with patients to assess healthcare needs and provide necessary support

Required Qualifications

High School Diploma or General Education Degree (GED) required

Strong computer experience, including data entry and navigation

Experience with Microsoft Outlook and Word

Ability to adhere to daily schedules and duties

Must provide two monitors of at least 22 inches with HDMI and Display ports

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