Merchandise Manager

Job Description

Job Description

POSITION SUMMARY

The Merchandise Manager is responsible for ingestion, return, organization, tracking, and distribution of all merchandise used in photo shoots and studio operations. This role plays a key part in ensuring that props, wardrobe items, and other assets are available, accounted for, and in good condition. The ideal candidate will be highly organized, comfortable using inventory management software, and ability to thrive in a dynamic studio environment. Inventory management and / or logistics experience preferred.

This role is onsite in Chicago, IL

JOB RESPONSIBILITIES

• Inventory Management : Maintain an accurate and up-to-date inventory of all studio merchandise—including props, wardrobe, accessories, and equipment—using inventory management software.
• Merchandise Check-In / Out : Perform timely check-in and check-out of merchandise for photo shoots in accordance with client service level agreements. Ensure proper documentation, perform condition checks, and resolve merchandise issues as needed.
• Organization : Ensure all merchandise is stored in an orderly and accessible manner. Implement and maintain effective labeling and tracking systems.
• Damage & Loss Prevention : Inspect items upon receipt and return. Report any damage or loss, and coordinate replacements or resolutions when necessary.
• Production Support : Assist production and photography teams to ensure required merchandise is prepped and available ahead of shoots.
• Staffing Support : Identify and train additional resources as needed during peak volume periods.
• Reporting : Generate inventory reports and assist in forecasting merchandise volumes for upcoming projects and seasons
• Workflow & Space Optimization : Establish and maintain efficient ingestion and disposition workflows. Optimize physical storage space and manage materials / equipment to meet standards for productivity, quality, and client service.
• Safety & Compliance : Maintain a safe and healthy work environment by following standards and procedures that comply with legal regulations
• Daily Warehouse Operations : Perform daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer inquiries regarding merchandise.
• Physical Requirements : Must be able to climb ladders, operate mechanical lifts (certification available), pack and unpack boxes, and retrieve / store merchandise from vertical storage locations.
• Other Duties : Perform additional duties as assigned.

SKILLS

Organization

Team Player

Entrepreneurial Spirit

QUALIFICATIONS / REQUIREMENTS

PHYSICAL ASPECTS / WORK ENVIRONMENT

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $70,000 - $75,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short / long term disability and 401(k) Savings Plan.

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