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Remote Customer Service Representative
Remote Customer Service RepresentativeRemoteOnline • New York City, NY, United States
Remote Customer Service Representative

Remote Customer Service Representative

RemoteOnline • New York City, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the job Remote Customer Service Representative

Full Job Description

Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..

Full-Time hours

Customer Service

Data Entry

Position Available now

Paid Training

Responsibilities

  • Manage incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal / customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

    • Job Type : Full-time

    Pay : $13.00 - $14.00 per hour

    Benefits :

  • Dental insurance
  • Flexible schedule
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

    • Schedule :

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Overtime
  • Self-determined schedule
  • Weekend availability

    • Work Location : Remote

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