Senior Business AnalystVirtualVocations • Yonkers, New York, United States
Senior Business Analyst
VirtualVocations • Yonkers, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Business Analyst to lead initiatives on the ServiceNow platform, focusing on IT Asset Management and Hardware Asset Management.
Key Responsibilities
Conduct requirements gathering through workshops and interviews, documenting user stories and acceptance criteria
Translate requirements into configurations for ITAM / HAM and related modules within ServiceNow
Oversee asset lifecycle management processes, ensuring compliance and vendor coordination
Required Qualifications
7-10+ years of experience as a Business Analyst with ServiceNow ITAM / HAM expertise
Proven track record in requirements gathering and implementation across SAM / HAM and CMDB
Strong process optimization skills, including ITIL and Lean methodologies
Deep understanding of asset lifecycle processes and healthcare compliance
Experience with dashboard / reporting tools like Performance Analytics or Power BI
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