Maintenance Control Supervisor

Job Description

Job Description

Job Title : MCC Supervisor

Department : MCC

Location : Corporate HQ Office- Miami

Reports to : Sr. Manager of Maintenance Control / Assistant DOM

Overview :

The MCC Supervisor is responsible for the day-to-day operational oversight and coordination of aircraft maintenance activities during active operations, ensuring aircraft are maintained in accordance with Company policies, FAA regulations, CFRs, OEM maintenance programs, and safety standards.

Supporting real-time maintenance decision-making, aircraft status monitoring, and interdepartmental coordination. The MCC Supervisor assists in supervising MCC personnel, managing daily workflows, and escalating operational or compliance concerns as appropriate.

The MCC Supervisor plays a critical hands-on role in maintaining continuous airworthiness, minimizing maintenance-related disruptions, and supporting safe, reliable operations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

Operational Oversight

• Monitor aircraft status and coordinate maintenance activities during daily operations.
• Assist in managing maintenance-related delays, cancellations, and recovery efforts .
• Support accurate management of MEL, CDL, and NEF processes , ensuring proper documentation and compliance.
• Coordinate with Dispatch, Line Maintenance, Planning, Materials, and Quality to resolve maintenance issues affecting aircraft release.
• Escalate safety, compliance, or operational concerns to the MCC Manager as required.

Maintenance Control Functions

Supervision & Team Support

Compliance & Continuous Improvement

Reporting & Communication

SKILLS AND QUALIFICATIONS :

OFFICE HOURS AND SCHEDULE

This is a full-time, on-site position operating on a 4-on / 4-off, 12-hour rotating shift schedule, which may include days, nights, weekends, and holidays. Flexibility is required to support irregular operations, AOG events, and maintenance escalations. Occasional travel may be required.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

OTHER DUTIES :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.