Travel Advisor

Job Description

Company Description

Montecito Village Travel (MVT), established in 1972, is a premier Virtuoso travel agency headquartered in Santa Barbara, California, with affiliates and partners across the United States. As a member of the exclusive, invitation-only Virtuoso network, MVT offers clients unparalleled access to luxury travel benefits, including exclusive amenities such as hotel credits, daily breakfasts, and upgrades. MVT specializes in crafting unique and memorable travel experiences, catering to both corporate and leisure travel needs. Known for its strong industry connections and global partnerships, MVT ensures exceptional service, peace of mind, and VIP experiences for its travelers.

Role Description

This is a full-time remote role for a Travel Advisor. The primary responsibilities include providing outstanding customer service, consulting with clients to understand their travel needs, and creating customized travel arrangements. The role requires building and maintaining strong client relationships, handling reservations and changes, and staying updated on travel trends and opportunities to recommend the best experiences. The Travel Advisor will act as the client's advocate, addressing any travel-related issues promptly and professionally.

Qualifications

• Strong skills in Customer Service and a commitment to ensuring Customer Satisfaction
• Excellent Communication abilities and interpersonal skills to effectively engage with clients
• Proficiency in arranging and managing Travel Arrangements, including accommodations, itineraries, and other logistics
• Experience working within a Travel Agency or a strong understanding of the travel industry
• Attention to detail, organizational skills, and a proactive approach to handling client needs
• Ability to work independently in a remote environment with time management skills
• Familiarity with Virtuoso tools and luxury travel offerings is an advantage
• Prior experience in designing corporate or luxury travel is a plus