Chief of Property Management

MISSION STATEMENT: To transform lives through love and service.

SUMMARY: The Chief of Property Management leads all aspects of Vincentian Properties and business practices related to the leasing and management of a portfolio of commercial, and affordable housing multi-family and single-family housing. The Chief of Property Management will effectively execute strategic initiatives to establish and maintain property management policies and practices to ensure accurate and reliable processes necessary for business operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job currently).

• Develop and implement property management strategies to optimize occupancy, rental revenue, and resident retention.
• Oversee all property operations: maintenance, capital improvements, leasing, financial reporting, rent collection, unit turnover, and lease enforcement.
• Supervise and direct Leasing staff to ensure timely application processing in accordance with funder requirements and laws.
• Direct maintenance operations to ensure properties are sufficiently maintained to meet funder, insurance requirements and internal standards set forth by the Board of Directors.
• Ensure compliance with federal, state, and local housing regulations, including FL broker licensing, HUD, LIHTC, PBV, HOME, REAC, MOR, and Fair Housing standards.
• Ensure inspections, audits, and recertification processes related to HUD and LIHTC compliance are completed and met as needed.
• Oversee purchasing and vendor needs for all properties.
• Develop property operations and maintenance budgets with the CFO.
• Maintain property budget performance in concert with the CFO.
• Coordinate and oversee subcontracts to ensure fiscally responsible property operations.
• Ensure funder required documents for property performance are distributed.
• Oversee business operations to ensure seamless performance and standardized methodologies
• Ensure cross organizational communications are utilized concerning client/tenant needs.
• Coordinate with Project Management staff during construction and renovation projects.
• Ensure department adheres to all PII regulations and protects tenants’ privacy rights as required by law.
• Participate in the agency’s Emergency Operations Center processes.
• Ensure properties are prepared for Emergency operations and have the necessary supplies to operate in accordance with the funder requirements.

OTHER RESPONSIBILITIES:

• Comply with all applicable training requirements.
• Comply with all company safety, personnel and operational policies and procedures.
• Complies with work schedule to ensure effective operations of agency programs.
• Contributes positively as a member of a productive and cooperative team.
• Performs other duties as necessary to fulfill St. Vincent de Paul CARES and Vincentian Properties mission
• Must perform Essential Worker duties during emergency declarations.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Able to speak, write and understand English.
• Possess basic computer skills.
• Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups.
• Flexible work schedule including evenings, nights, weekends, and holidays.
• Ability to set appropriate limits, work under deadlines and multi-task.
• Ability to organize, prioritize, self-motivate, and deliver results.
• Excellent communication and listening skills.
• Possess strong work ethics.
• Successfully pass Law Enforcement background screening
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.
• Must have reliable transportation.
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/ Reaccreditation process.
• Mission driven attitude supplemented with integrity and passion.
• Adherence to the highest ethical standards, personally and professionally
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
• In-depth understanding of Florida real estate regulations, including licensing requirements for property management and compliance.
• Be familiar with Florida Housing’s eNews and subscribe to the Asset Management listserv.
• This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. https://info.flclearinghouse.com

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Must be able to handle multiple priorities, accept and respond to direction and guidance, and detail oriented.
• Knowledge of basic clerical tasks and responsibilities
• Ability to accurately file alphabetically and numerically
• Extensive knowledge of property management software, such as Buildium
• Expertise in accounting software such as SAGE, along with the Microsoft suite of products including Teams, Excel, Word, PowerPoint and document management software.
• Strong organizational, time management, and data management skills
• Proven ability to work effectively both individually and as part of a team.
• Ability to multi-task and solve problems under pressure.
• Ability to construct written correspondence with co-workers, vendors, etc. via e-mail, memos, or forms.

EDUCATION AND EXPERIENCE: (Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)

• Possess a Florida Real Estate Broker’s License
• Bachelor’s degree, preferably in Business Management or applicable areas of study.
• At least 4 years working in Property Management, including affordable housing or similar positions.
• Have a professional qualification in housing management such as Certified Property Manager (CPM), Real Property Administrator (RPA), or similar credentials.
• Experience in lieu of education requirements on a case-by-case basis.

GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation, standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

MENTAL DEMANDS: Must handle new and diverse work problems daily. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with volunteers, clients, contractors, visitors, and employees at all levels within the Agency.

WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.

Employee Benefits:

• Health Insurance
• Life insurance
• Dental Insurance
• Vision insurance
• Short- and Long-Term Disability
• 120 hours of PTO accrued biweekly starting at day 1 of employment.
• 13 Paid Holidays to include Employee’s birthday and Date of Hire
• 403(b) with employer match up to 3%

St. Vincent de Paul CARES is an Equal Opportunity Employer.