Data Center Technician - Inside Plant (ISP)

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Job Summary:

The Fiber Optic Splicing & Testing Technician is responsible for managing and performing high-quality fiber optic splicing, testing, and troubleshooting for both inside and outside plant (ISP/OSP) environments. This role oversees splicing activities and ensures adherence to project schedules, customer specifications, and safety protocols. As a key team player, the Fiber Splicing Technician will work with a crew of technicians, ensuring that all work meets the highest standards of safety, quality, and efficiency while fostering collaboration across teams.

Essential Job Functions:

• Able to work evening/night shifts
• Perform and oversee single/mass fusion splicing operations on high-count/bulk fiber optic cables using advanced equipment such as Fujikura 70/90 S/R splicers.
• Conduct and validate fiber optic testing using OTDRs, EXFO, Anritsu, and other industry-standard test equipment to ensure optimal performance.
• Interpret and execute design engineers’ specifications, splice plans, and project scope, ensuring all work aligns with customer requirements.
• Work within a team of 4–6 technicians, ensuring quality standards are met.
• Maintain accurate documentation and prepare closeout packages for completed project phases, including test results, redlined drawings, and daily reports.
• Collaborate with Foremen/Supervisors, Project Managers, engineers, and other stakeholders to ensure alignment on timelines and deliverables.
• Inspect completed work to verify adherence to company and customer quality standards, addressing deficiencies as needed.
• Ensure proper care and maintenance of company-issued vehicles, tools, and equipment specific to the job.

Knowledge, Skills, and Abilities:

• Expertise in fiber optic cable splicing techniques, including mass fusion and single fusion splicing, with a strong understanding of cable construction and specifications.
• Proficiency in operating and troubleshooting Fujikura, EXFO, Anritsu, AFL, and other advanced fiber splicing and testing tools.
• Strong knowledge of cable installation practices, including dressing, lacing, and terminating cables.
• Familiarity with cable testing procedures such as insertion loss, ORL, and bidirectional testing.
• Knowledge of OSP/ISP splicing enclosures, termination panels, and industry standards for fiber optic installations.
• Understanding of inside plant safety measures, data center security protocols, and public right-of-way regulations.
• Strong computer skills with proficiency in Microsoft Office and testing software for documentation and reporting.
• Exceptional attention to detail with the ability to make sound decisions based on technical data.
• Ability to multitask, stay organized, and maintain composure under pressure in a fast-paced environment.
• Effective leadership skills, including the ability to manage, motivate, and communicate with a diverse team.
• Bilingual (English/Spanish) Preferred

Education and Experience Requirements:

• High School Diploma or GED required; technical certifications such as FOA Certified Fiber Optic Technician (CFOT) or equivalent preferred.
• Minimum of 3+ years of relevant experience in fiber optic splicing, testing, and installation.
• Experience in data center, telecommunications, or large-scale fiber optic infrastructure projects preferred.
• Valid driver’s license with a satisfactory driving record required.

Physical and Schedule Requirements:

• Ability to lift and carry up to 50 lbs.
• Comfortable working outdoors in various weather conditions and in confined spaces such as manholes and vaults.
• Able to work evenings, nights, weekends, and holidays, to meet project requirements.

Core Competencies:

• Leadership and Team Management: Proven ability to guide and motivate teams while ensuring project objectives are met.
• Problem-Solving: Skilled at identifying and resolving fiber network performance issues efficiently.
• Communication: Strong verbal and written communication skills to effectively liaise with project stakeholders and crew members.
• Time Management: Excellent ability to prioritize tasks and meet deadlines in a fast-paced environment.