Claim Administrator II

Claim Administrator

The Claim Administrator (CA) is responsible for the timely processing and management of clients' Victim Compensation Fund (VCF) claims. The CA ensures all claims are accurately recorded in internal systems and properly submitted to third party entities as necessary. Additionally, the CA supports clients in obtaining required documentation and gathers essential evidence to strengthen claims. The CA plays a key role in ensuring successful claims processing by focusing on accuracy and attention to detail.

Job Responsibilities

• Manage and oversee the submission and ongoing processing of client VCF claims, including amendments, expedited requests, and complex case handling
• Access and utilize the CMS portal to process claims, requiring strict adherence to data security protocols to prevent breaches or data spills
• Apply specialized knowledge, skills, and expertise to complete tasks or projects effectively
• Take responsibility for specific deliverables, ensuring they are completed on time and meet quality standards
• Work cross-functionally with teams or departments while contributing to shared goals without managing others
• Stay updated on industry trends, tools, and techniques to refine skills and improve outcomes
• Identify challenges within their domain and offer solutions or innovative ideas
• Communicate progress, challenges, and results to supervisors or managers
• Be the client's primary point of contact; contact third-party organizations to gather all necessary documentation for each VCF claim as needed
• Mail and process documents to the client and third-party entities
• Work with Supervisors and Attorneys to ensure all questions related to VCF claims are answered correctly and accurately
• Respond to requests for missing or additional information on time
• Log communications, documents, and relevant data points to client Salesforce accounts
• Other duties as assigned

Job Requirements

• Bachelor's Degree preferred, but not required
• Strong organizational, time-management, and communication & writing skills
• Knowledge of VCF-related legal rules, guidelines, and claim processing principles is a plus
• Familiarity with medical documentation preferred, but not required
• Creative and analytical problem-solver
• Team-oriented with a high standard of professionalism and ethical conduct
• Must work on-site MondayThursday, with Friday as an optional remote day

Salary

$65,000 - $85,000

Who We Are

Barasch & McGarry is proud to be the nation's leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community.

Barasch & McGarry (the "Firm") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.