Database ManagerCOX SCIENCE CENTER AND AQUARIUM INC • West Palm Beach, FL, US
Database Manager
COX SCIENCE CENTER AND AQUARIUM INC • West Palm Beach, FL, US
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Architect and manage integrations between ticketing and POS systems. Manage integrations with membership platforms. Build and maintain connectivity with CRM and fundraising systems. Integrate marketing automation platforms. Support financial systems data flows. Enable data sharing with learning and education platforms. Build and manage data pipelines using APIs, middleware, and ETL tools. Support real-time and batch data synchronization across cloud platforms. Partner with leadership to develop dashboards, reporting frameworks, and KPIs. Support BI platforms such as Power BI, Tableau, Looker, or similar tools. Enable self-service analytics for departments while maintaining strong governance. Translate business needs into data models and reporting solutions. 3+ years of hands-on experience managing production SQL database environments. Strong knowledge of SQL development, query optimization, indexing, and performance tuning. Experience with Microsoft SQL Server, Azure SQL, PostgreSQL, or equivalent enterprise platforms. Strong experience with data modeling, ETL tools and pipelines, API-based integrations, and cloud-based data platforms. Working knowledge of data warehousing concepts and analytics architectures. Experience supporting BI tools such as Power BI, Tableau, Looker, or similar. Solid understanding of database security, encryption, role-based access, auditing, and compliance. Proven experience designing and managing enterprise-scale databases supporting mission-critical systems. Experience working with CRM systems, fundraising platforms, ticketing systems, or ERP solutions. Strong troubleshooting and problem-solving skills. Ability to translate business requirements into technical solutions. Strong communication skills with both technical and non-technical stakeholders. Strong documentation and organizational skills. Ability to work independently, set priorities, and manage multiple initiatives. Collaborative, service-oriented mindset with a passion for operational excellence. Experience in nonprofit or aquarium or cultural institution. Experience with donor management systems and nonprofit fundraising platforms. Experience supporting ticketing, admissions, and membership platforms. Familiarity with cloud-first architectures (Azure preferred). Experience with data visualization, storytelling, and executive dashboards. Understanding of guest engagement analytics and digital marketing data platforms.
Job Description
Job Description
Department : Information Technology
Reports To : Vice President of Information Technology
Location : West Palm Beach, FL (Hybrid On-Site Preferred)
Position Summary
The Cox Science Center & Aquarium is seeking an experienced, highly motivated Database Manager to lead the design, implementation, optimization, and ongoing management of the organization’s data ecosystem. This role is critical to ensuring the integrity, security, availability, and strategic use of data across all departments including ticketing, membership, development, marketing, education, finance, operations, and guest services. This position will serve as the technical authority on SQL databases and data architecture, while also acting as a strategic partner to business leaders, helping transform raw data into actionable insights that drive operational efficiency, revenue growth, donor engagement, and enhanced guest experiences. Experience supporting nonprofits, museums, science centers, aquariums, or similar mission-driven organizations is a strong plus.
Key Responsibilities
Database Architecture & Management
- Design, implement, manage, and optimize SQL-based database environments (Microsoft SQL Server, Azure SQL, PostgreSQL, or MySQL).
- Maintain high availability, performance tuning, indexing strategies, and query optimization.
- Develop and maintain data models, schemas, stored procedures, and ETL processes.
- Establish database standards, naming conventions, documentation, and operational procedures.
Data Integration & Systems Connectivity
Reporting, Analytics & Business Intelligence
Required Qualifications
Technical Expertise
Professional Experience
Soft Skills
Preferred Qualifications
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