Print Customer Service Representative / Quality Assurance

Customer Service Representative

AlphaGraphics Kansas City is an established leader in the Printing, Design, and Shipping industries. We partner with businesses and organizations to provide them with high-quality solutions that help them achieve their goals.

Our tight-knit team is actively seeking a Customer Service Representative (CSR) to join us full-time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly collaborative and dependable teammates who are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. Ensuring customer satisfaction will be your number one job!

What You Can Expect To Do :

• Serve as the primary internal representative of the organization to clients and visitors.
• Convey to the customer our expertise in products, services, and capabilities.
• Confer with customers by telephone or in-person to provide information about products or services, and support customers in the business associated with their account.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
• Support customers and teams with project management, fulfillment organization, and other daily activities.

Skills You Will Need To Be Successful :

What You Can Expect From Us :

Schedule :

Compensation : $18.00 - $25.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We Invite Everyone To Apply!