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Facilities Access & Day Porter Assistant
Facilities Access & Day Porter AssistantHansell Tierney • Mercer Island, WA
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Facilities Access & Day Porter Assistant

Facilities Access & Day Porter Assistant

Hansell Tierney • Mercer Island, WA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

We are assisting our confidential client with the search for a Facility Access & Day Porter Assistant.

This individual will play a key role in supporting secure and efficient building access in alignment with established Facility Access and Security Procedures. As the first point of contact for all vendors, facility service providers, and maintenance personnel, the Facility Access & Day Porter Assistant will represent the organization with professionalism, attentiveness, and a strong commitment to operational excellence.

Location :  Remote

Length of Assignment :  12 months

Benefits :  Three insurance levels, 401K + match, sick leave, and the opportunity to support advanced energy technology development.

Eligibility :  U.S. citizens and those authorized to work in the U.S. are encouraged to apply. Work sponsorship is not available at this time.

Responsibilities

Manage the flow of the front desk, including greeting and assisting guests, and ensuring all facility access and security procedures are followed.

Support facility-related requests from staff through the service desk portal (e.g., JIRA) and assist with general administrative tasks.

Assist meeting and event coordinators with logistics for conference rooms, including scheduling, catering delivery, setup, and cleanup.

Support the onboarding and offboarding process by directing guests and vendors throughout the facility and coordinating access as needed.

Maintain cleanliness and organization of common areas, including regular cleaning of refrigerators, coffee machines, microwaves, and other shared appliances.

Conduct inventory checks and assist with ordering supplies and food items to ensure common areas are well-stocked.

Receive, sort, and distribute incoming mail and packages, and assist with shipping and inter-office deliveries.

Develop a basic understanding of the organization’s operations to provide enhanced service and build strong relationships with vendors and service providers.

Participate in the Emergency Response Team and assist in emergency preparedness and response activities.

Lead regular cleaning efforts in breakrooms and conference rooms on a weekly, quarterly, and annual basis.

Use space management tools (e.g., Maptician) to assist staff with reserving hot desks and float offices, ensuring approved use of shared spaces.

Maintain flexibility to travel between multiple local office locations (e.g., Bellevue and Everett) to provide support or backfill coverage as needed.

Perform other duties as assigned.

Key Qualifications

  • 1-3 years’ experience front desk reception experience (high volume is a plus ex : doctors / dentist office)
  • Customer service based / hospitality centered and focused.
  • Self-starter mindset with light administrative tasks and room for growth.
  • Reliable and dependable : ability to work a wide range of hours 6 : 30am-5 : 30pm.
  • High school diploma required, with AA preferred. Equivalent experience will be accepted.
  • Very good oral and written communication skills.
  • Proficient in MS Word, Excel, Outlook, and PowerPoint.
  • Knowledge of JIRA service desk, Maptician, and Confluence is a plus.
  • Proficient grammatical, editing, and proofreading skills.
  • Proficient organizational and prioritization skills.
  • Demonstrated skills in attention to detail.
  • Ability to problem-solve, prioritize, and be flexible.
  • Ability to conduct and present oneself in a professional manner with both internal and external clients and personnel.
  • Proven ability to work independently with little or no supervision.
  • Ability to recognize needs and exercise good judgment in how and when to take initiative to accomplish tasks.
  • Capable of maintaining composure and diplomacy when interacting with various staff.
  • The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork. Strong communication skills desired.
  • Actual position starting level and title will be determined based on assessment of qualifications.

Estimated Compensation Range :  $19.00–$28.00 per hour. All experience levels considered.

About Hansell Tierney

Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs.

This Organization Participates in E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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Day Porter • Mercer Island, WA

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