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Payments Specialist
Payments SpecialistREPAY • Salt Lake, Utah, USA
Payments Specialist

Payments Specialist

REPAY • Salt Lake, Utah, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

ABOUT REPAY

REPAY (Realtime Electronic Payments / NASDAQ TICKER : RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta Georgia with offices across the country. REPAY enables its customers to accept payments anytime anywhere and through any channel while providing a secure seamless and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions including debit and credit card processing ACH processing Instant Funding and electronic bill payment systems with full IVR text and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

We are looking for an entry level Payments Specialist to join our growing team. REPAY is looking for someone who will enroll vendors process and research payments among a variety of other tasks. This role will work onsite in our Utah office. We work hard but we have lots of fun doing it. If a cool collaborative and challenging work environment sounds appealing youll fit right in.

RESPONSIBILITIES

  • Successfully work pending vendor enrollments within required timeframe
  • Process electronic payments on behalf of our clients via phone calls and / or web portals
  • Update vendor records into various payment options : virtual card ACH or check
  • Assist vendors to ensure payments are processed within designated guidelines
  • Actively review and monitor outstanding payments issued to vendors
  • Complete client inquiries via email within one business day
  • Assist fellow employees with workload to ensure clients invoice payments are worked within service level agreements
  • Strive to find more efficient ways to perform tasks recommend process enhancements to improve business and growth
  • Display a positive attitude and have strongcore values
  • Willingness to work OT as requested by management during new growth or onboarding period

SKILLS & EXPERIENCE NEEDED

  • Some previous experience in customer service is strongly preferred. New college graduates do not need prior experience though any role in customer support retail or similar role would be strongly preferred
  • For non-college graduates 1 - 2 years of experience working in customer service customer support sales lead generation or collections is required
  • Strong communication skills
  • High level of attention to detail quality and effective verbal and written communication skills along with excellent follow-through
  • Ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines in a fast-paced environment
  • Adaptive to frequent process changes work duties or assignments
  • General skillset to perform / navigate on Microsoft; minimum of 50 WPM
  • Experience with Excel
  • Experience with Salesforce is preferred
  • WHY JOIN REPAY. BECAUSE CULTURE IS EVERYTHING

    GROWTH & PEOPLE-CENTERED LEADERSHIP

    As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces we continue to set the standard for application development and 2019 REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years we have placed on the ACG Atlanta Georgia Fast 40 a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAYs leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.

    FUN WORK ENVIRONMENT & GREAT TEAMS

    We offer it all : business to casual dress great snacks & beverages and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company forand 2022. The REPAY team is fun smart collaborative and truly enjoys working together. Making a difference in our local communities we support several philanthropic initiatives every year to give back to our local communities. We are self-driven motivated professionals who do not require micro-management to ensure we produce high quality and timely work.

    INNOVATION & EDUCATION

    We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education including professional conferences and events.

    PUTTING OUR PEOPLE FIRST

    We believe our people are the best and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits including life insurance disability insurance and work-life balance resources. All benefits go into effect day one. Our employees futures are important to us which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

    REPAYs core values are Excellence Passion Innovation Respect and Integrity.

    REPAY is an Equal Opportunity Employer and we promote a company culture where diversity equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed regardless of race color national origin sex sexual orientation gender identity or expression transgender status pregnancy religion age (40 and over) disability service in the uniformed services protected veteran status genetic information or any other classification protected by federal state or local law. Celebrating our diverse backgrounds views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

    We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally we are not able to sponsor visas.

    Required Experience :

    IC

    Key Skills

    Google Analytics,Fund Management,Apparel,Bus Driving,Banquet Server

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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