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Administrative Assistant
Administrative AssistantHomeWell Care Services • Colorado Springs, CO, United States
Administrative Assistant

Administrative Assistant

HomeWell Care Services • Colorado Springs, CO, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Employment Type : Full-Time | In-Office

Schedule : Monday-Friday, 8 : 00 AM - 5 : 00 PM (occasional after-hours support as needed)

About Us

We are a locally owned non-medical home care agency dedicated to helping seniors and adults maintain independence and quality of life in their own homes. Our team is passionate about delivering compassionate, professional care-and we're looking for an experienced and organized individual to join us as an Administrative Assistant .

Position Overview

This hybrid role combines administrative, scheduling, and care management responsibilities. The ideal candidate is a skilled multitasker who can coordinate caregivers and clients, ensure smooth daily operations, and support the care team with professionalism and empathy.

Key Responsibilities

Administrative & Office Support

  • Serve as the first point of contact for clients, caregivers, and families (phone, email, in-person)
  • Maintain accurate client and caregiver records in the agency management software
  • Support the agency director with compliance, documentation, and reporting requirements
  • Assist with new hire onboarding and HR recordkeeping

Scheduling & Staffing

  • Create and manage caregiver schedules, ensuring coverage that meets client needs
  • Communicate schedule changes promptly to caregivers and clients
  • Monitor shift attendance and resolve last-minute scheduling challenges
  • Track caregiver availability, time-off requests, and shift compliance

    • Care Management

  • Conduct or assist with initial client intakes, service plan creation, and care updates
  • Perform quality assurance calls and client follow-ups
  • Maintain regular communication with caregivers to ensure client satisfaction and safety
  • Support the Director in coordinating care plans, reassessments, and incident reporting

    • Qualifications & Professional Experience

    Required :

  • Minimum 2-3 years of experience in a home care agency, healthcare office, or senior care setting
  • Strong scheduling and administrative skills (familiarity with home care scheduling software preferred)
  • Excellent communication, organization, and problem-solving abilities
  • Demonstrated ability to multitask and work calmly in a fast-paced environment
  • Proficiency with Microsoft Office Suite and office management systems
  • Compassionate, professional demeanor with a commitment to client service

    • Preferred :

  • Experience with home care management software (e.g., ClearCare, AlayaCare, AxisCare, Wellsky or similar)
  • Background in care coordination or case management
  • Knowledge of non-medical home care regulations in Colorado

    • Benefits :

  • Competitive pay (commensurate with experience)
  • Paid time off and holidays
  • Professional growth opportunities
  • Supportive, team-oriented work environment

    • Pay : $20 - $23 - Full-time

    This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities.

    Schedule :

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Weekend availability

    • Application Question(s) :

  • Do you have reliable transportation?

    • Education :

  • High school or equivalent (Preferred)

    • Experience :

  • Healthcare management : 2 years (Preferred)

    • Shift availability :

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

    • Work Location : On the road

    Compensation : $40,000.00 - $43,000.00 per year

    An Industry-Leading, Nation-Wide Team

    At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

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