Medical Assistant

• No weekends
• No Holidays
• PTO & paid anniversary day
• 7% GI Associates retirement contribution & 401(k) plan
• Medical, dental & vision insurance
• Flexible spending plan
• Short- & long-term disability
• Basic & supplemental life insurance

• Provide compassionate patient centered care that meets individual needs with respect to safety and clear communication.
• Demonstrates an interest in understanding of GI Anatomy and Physiology, Disease Processes and GI related diagnostic procedures and treatment.
• Point person for prioritizing STAT, important and normal patient information/clinical results and conveys information to the appropriate staff in a timely fashion (Physician, Triage Department, Hospital Department, Co-workers, etc.)
• Communicates test results and instructions with patients
• Manages in scheduling necessary labs, endoscopy procedures, x-rays, or any other ancillary/appointments for patients, with attention to proper insurance location.
• Provides patient education with use of handouts, pamphlets, prep information, etc.
• Obtains any and all patient information (i.e.: demographic, medical, billing) for all patient services
• Works collaboratively with physicians, mid-levels, triage, ASC staff, Co-workers to optimize patient care
• Manages physician’s schedule and makes changes in physician’s schedule to accommodate patient care and facilitates patient flow
• Gathers and submits accurate information regarding hospital rounds when appropriate.
• Assists physician with endoscopy procedure documentation and follow-up for a positive patient experience
• Works together with the pre-certification team for Requests of scheduled procedures
• Prepares and rooms patients in clinic and work with patients on health history
• Facilitates harmonious work environment, whereby treating all co-workers with respect and dignity
• Maintains a safe work and clean working environment by adhering to infection control standards, clinic protocols, and OSHA regulations, ensuring compliance with all health and safety guidelines
• Completes ongoing training through an approved program for order entry
• All other duties as assigned

• High School diploma or equivalent
• Patient-care first approach with strong attention to detail
• CMA certification preferred, but not required
• Strong communication and problem-solving skills
• Ability to communicate effectively with patients, family members, physicians, co-workers, and outside customers
• BLS/CPR certification – training available once hired
• Course completion within 60 days of date of hire
• Previous Healthcare experience preferred
• Previous gastroenterology experience preferred, but not required
• Willingness and ability to travel to other GI Associates locations as needed to support operational needs

• Able to sit, stand, walk, kneel, bend, reach and stoop throughout entire shift to accomplish tasks
• Able to push, pull, lift and/or move up to 25 lbs. frequently and up to 50 lbs. occasionally
• Able to work through interruptions, managing multiple priorities in a fast-paced, dynamic environment
• Frequently uses a computer for typing and EMR documentation; requires accurate and efficient data entry abilities
• Frequently uses the telephone to contact patients for appointment scheduling, follow-up care, test results, and other clinical communications

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