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Claims TPA Liaison Worker's Compensation
Claims TPA Liaison Worker's CompensationThe Jonus Group • Omaha, Nebraska, USA
Claims TPA Liaison Worker's Compensation

Claims TPA Liaison Worker's Compensation

The Jonus Group • Omaha, Nebraska, USA
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  • [job_card.full_time]
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Job Description

Claims TPA Liaison - Workers Compensation

Job Summary

Seeking a dedicated and experienced Claims TPA Liaison specializing in Workers Compensation to join a team. This is a fully remote full-time position that offers the opportunity to work with a dynamic and professional team. The ideal candidate will provide direct oversight of Third-Party Administrator (TPA) claim administration and act as a key communicator between the TPA policyholders legal teams and internal departments. The role requires a strong technical understanding of workers compensation claims and a commitment to delivering superior customer service.

Compensation Package

  • Salary Range : $75000 - $90000 per year (up to $95000 for highly qualified candidates)
  • Comprehensive benefits package including :

Medical (PPO / HDHP) vision disability and life insurance

  • Enhanced dental plan with orthodontia coverage
  • Generous PTO plan and paid company holidays (including 4 floating holidays)
  • Paid parental leave
  • Responsibilities

  • Oversee TPA-handled claims including investigation reserving medical and disability management coverage decisions compensability determinations and settlements.
  • Provide strategic direction to TPA adjusters and defense counsel to develop proactive litigation strategies.
  • Monitor TPA compliance with claim handling procedures including nurse case management return-to-work programs legal processes settlements and reserving.
  • Communicate with policyholders during investigations to gather additional information and resolve inquiries.
  • Consult with legal teams to clarify coverage questions and provide guidance to the TPA.
  • Resolve routine and complex TPA claim and coverage questions providing claim direction as needed.
  • Monitor claims for compliance with medical / disability guidelines and recommend appropriate resources.
  • Participate in conference calls with TPA and defense counsel on complex claims with significant exposure.
  • Conduct TPA audits to evaluate the quality of work and claim outcomes.
  • Assist with process improvements including the development of enhanced TPA workflows and methods.
  • Handle escalated TPA issues and special projects as assigned.
  • Support the Claims Manager with day-to-day TPA operations including funding requests.
  • Qualifications / Requirements

  • Education : Bachelors degree required; industry designations such as AIC SCLA or CPCU are a plus.
  • Licensing : Active adjuster license with confirmation of home state license.
  • Experience :
  • 3-5 years of experience in adjusting workers compensation claims with multi-jurisdictional knowledge preferred.

  • Large loss injury litigation experience.
  • Skills :
  • Strong technical understanding of workers compensation claims investigation compensability insurance coverages and negotiation.

  • Excellent verbal and written communication skills.
  • Strong analytical organizational and time management abilities.
  • Proficiency in MS Word Excel and internet applications.
  • Ability to work independently in a fast-paced collaborative virtual office environment.
  • Highly attentive to detail and able to execute sound judgment in sensitive situations.
  • Strong interpersonal and negotiation skills.
  • #LI-BC1

    Key Skills

    Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 75000 - 90000

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    Worker Compensation • Omaha, Nebraska, USA

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