Talent.com
Application Support Engineer, Factory Software
Application Support Engineer, Factory SoftwareTesla • Sparks, NV, United States
[error_messages.no_longer_accepting]
Application Support Engineer, Factory Software

Application Support Engineer, Factory Software

Tesla • Sparks, NV, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Application Support Engineer, Factory Software

Join to apply for the Application Support Engineer, Factory Software role at Tesla

Get AI-powered advice on this job and more exclusive features.

What To Expect

We are looking for a highly motivated application support engineer to join the Factory Software team. You will join a small, expert team that supports the operational health of the systems that manufacture our cars, superchargers, and energy storage. The ideal candidate will have a good balance of building relationships with users, solving technical problems and knowledge of enterprise level systems (MES, WMS, ERP). Our team runs 24x7, in tandem with the manufacturing and service facilities we support, and you will be needed on an on?call rotation and 10hr shift schedule. This means that you will work 4 days straight for 10 hours, followed by 3 days off.

What You'll Do

  • Understand and own the end-to-end integration of MES and ERP applications
  • Work directly with software developers and users on the production floor to understand issues and provide solutions in real-time
  • Work through tickets received from Factory Software users across all North American factories and warehouses
  • Create workarounds for issues that require immediate solutions if a permanent one is not immediately available
  • Document troubleshooting guides and provide training to users so that they are empowered to resolve issues on their own
  • Setup automation and monitoring systems to optimize utilization of factory software
  • Work as an incident commander of production critical calls that require coordination between cross?functional teams

What You'll Bring

  • Degree in an engineering field or equivalent experience
  • 2+ years of support engineering experience and working knowledge of SQL
  • 1+ years of experience with Python, Go or other software development language
  • 1+ years of experience with monitoring tools like Prometheus, Grafana, Splunk
  • Must be able to understand integrated systems and their dependencies
  • Excellent interpersonal skills, energetic and a self?starter
  • Strong organizational skills along with demonstrated ability to manage multiple tasks simultaneously
  • Demonstrated ability to meet deadlines and commitments
  • Individual must be well versed in all Microsoft Applications (Excel, Word, PowerPoint)

    • Benefits

    Compensation and Benefits

    Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :

  • Aetna PPO and HSA plans >

    • 2 medical plan options with $0 payroll deduction

  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short?term and long?term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back?up childcare and parenting support resources
  • Voluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

    • Tesla

    #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Application Support Engineer • Sparks, NV, United States

    [internal_linking.similar_jobs]
    Structural Design Engineer, Factory Infrastructure, Engineering

    Structural Design Engineer, Factory Infrastructure, Engineering

    Tesla • Sparks, NV, United States
    [job_card.full_time] +1
    Tesla is looking for a highly skilled Structural Engineer or Designer to be part of the Building Infrastructure Engineering Team at Gigafactory 1. Help create and optimize the factory of the future ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Process Engineer, Battery Pack, Megafactory

    Process Engineer, Battery Pack, Megafactory

    Tesla • Sparks, NV, United States
    [job_card.full_time]
    The Process Engineer will be responsible for process sustaining and continuous improvement on the production line, building Tesla's commercial scale energy storage product.This position will be res...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Continuous Improvement Engineer I

    Continuous Improvement Engineer I

    STORD • Reno, NV, United States
    [job_card.full_time]
    Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.Stord is rapidly growing and is on track to double our revenue in the next 18 months...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Facilities Support Liaison - Full-Time

    Facilities Support Liaison - Full-Time

    Best Buy Health • Reno, NV, United States
    [job_card.full_time]
    As a Care Operations Coordinator you will support vendor management for building maintenance and repairs, be responsible for ensuring safety procedures at the center, and work to ensure the center ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Corporate Lead nCino / Salesforce Application Administrator

    Corporate Lead nCino / Salesforce Application Administrator

    Glacier Bancorp • Reno, NV, United States
    [job_card.full_time] +1
    We are seeking an experienced Lead nCino and Administrator to join our Business Application Support team.This position will be responsible for leading the administration, support, and maintenance o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Support Analyst

    Operations Support Analyst

    The Pasha Group • Reno, NV, United States
    [job_card.full_time]
    Information for California residents.The Operations Support Analyst is responsible for maintaining, updating, and supporting system tables, user access, and reporting for proprietary and third-part...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Process Engineer, General Assembly, Semi

    Process Engineer, General Assembly, Semi

    Tesla • Sparks, NV, United States
    [job_card.full_time]
    A Process Engineer, General Assembly, Semi will implement, develop, and optimize production methodologies in the manufacturing operations of Tesla. This Engineer will be responsible for OEE and driv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    FTZ Analyst

    FTZ Analyst

    Arrow Electronics, Inc. • Reno, NV, United States
    [job_card.full_time]
    Arrow Electronics is looking for an FTZ Analyst who is detail orientated and highly organized.As an FTZ Analyst you will be hands on with the daily administration of Arrow FTZ.You will partner with...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Manufacturing Engineer

    Manufacturing Engineer

    Hamilton • Reno, NV, United States
    [job_card.full_time]
    Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Process Engineer, Battery Module, Powertrain

    Process Engineer, Battery Module, Powertrain

    Tesla • Sparks, NV, United States
    [job_card.full_time]
    A Process Engineer will implement, develop, and optimize production methodologies in the manufacturing operations of Tesla. This engineer will be responsible for optimizing product flow though the f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Advanced Manufacturing Part-Time Faculty

    Advanced Manufacturing Part-Time Faculty

    Truckee Meadows Community College • Reno, NV, United States
    [job_card.full_time] +1
    Thank you for your interest in Truckee Meadows Community College.If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or huma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Automation Engineer 5

    Automation Engineer 5

    CDM Smith • Sparks, NV, United States
    [job_card.full_time]
    CDM Smith is hiring Automation and Instrumentation & Controls Engineers! Are you interested in working on projects that are meaningful to you and society? Do you have experience in designing and im...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Automation Engineer 4

    Automation Engineer 4

    CDM Smith • Sparks, NV, United States
    [job_card.full_time]
    CDM Smith is hiring Automation and Instrumentation & Controls Engineers! Are you interested in working on projects that are meaningful to you and society? Do you have experience in designing and im...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Automation Engineer, Manufacturing Engineering

    Automation Engineer, Manufacturing Engineering

    Tesla • Sparks, NV, United States
    [job_card.full_time]
    This includes design, architectureand implementation of automatedequipment such as automated storage systems, robotics, automated case and pallet conveyance, automated guided vehicles, fixtures, et...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Staff Software Engineer, Data Frameworks

    Staff Software Engineer, Data Frameworks

    Ridge Line Services • Reno, NV, United States
    [job_card.full_time]
    Are you a seasoned engineer passionate about transforming data into a powerful business asset? Do you thrive in environments where you can lead by example, mentor others, and contribute to a cuttin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr. Electrical Engineer, Factory Design

    Sr. Electrical Engineer, Factory Design

    Tesla • Sparks, NV, United States
    [job_card.full_time]
    Tesla is looking for an Electrical Engineer experienced in the design of complex manufacturing campuses, who has a strong desire to be a part of a world class team focused on achieving amazing resu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Engineer II - System Protection

    Senior Engineer II - System Protection

    Metasys Technologies • Reno, NV, United States
    [job_card.full_time]
    Senior Engineer II - System Protection.Specifies, selects, and applies protective relaying equipment, determines device settings, and develops protection, control, and automation philosophy.Essenti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Controls Engineer

    Controls Engineer

    CyberCoders • Sparks, NV, United States
    [job_card.full_time]
    Rockwell Automation platforms, including.This role involves designing, programming, and commissioning control systems for industrial clients. The ideal candidate is detail-oriented, collaborative, a...[show_more]
    [last_updated.last_updated_1_day] • [promoted]