Talent.com
Customer Success Manager/Account Manager
Customer Success Manager/Account ManagerAppodeal • Saint Louis, MO, US
[error_messages.no_longer_accepting]
Customer Success Manager / Account Manager

Customer Success Manager / Account Manager

Appodeal • Saint Louis, MO, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Success Manager / Account Manager

Appodeal is a dynamic US-based product company with a truly global presence. We have offices in Warsaw, Barcelona and Virginia along with remote team members located around the world. Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.

At Appodeal, we're more than just a companywe're a team united by a common mission : to help every person discover and grow their talents!

We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.

Here's what we value, and what we hope you do too :

  • Continuous Learning and Growth : We are passionate about learning, growing personally, and building rewarding careers.
  • Making an Impact : We are committed to building a history-defining company that leaves a lasting impact on the mobile app industry.
  • Solving Exciting Challenges : We tackle complex problems every day, supported by a team of world-class professionals and mentors.
  • Enjoying the Journey : We believe in having fun while working toward our goals.

About the Role

We're looking for a Customer Success Manager / Account Manager to join our BidMachine Premium Programmatic Advertising Exchange team.

In this role, you'll focus on the demand side of our businessbuilding relationships with partners, optimizing inventory flow, and maximizing revenue opportunities. You'll collaborate closely with internal teams (Product, Engineering, Operations) and external partners to ensure customer success and long-term growth.

The ideal candidate is data-driven, proactive, and fluent in AdTech dynamicswith experience in SSPs, DSPs, PMPs, Ad Exchanges, Agencies, and Brands.

Key Responsibilities

  • Act as the main point of contact for key demand partners, maintaining strong, long-term relationships.
  • Support and grow existing client accounts, monitor performance metrics, and identify opportunities for expansion.
  • Help customers optimize monetization strategies using BidMachine's exchange and tools.
  • Monitor and fine-tune QPS settings and ensure the health of integrations across partners.
  • Provide strategic guidance and troubleshoot client issues to maximize performance and revenue potential.
  • Develop tailored growth plans for assigned partners, aligned with KPIs such as UA, Monetization, and Product metrics.
  • Conduct training sessions and workshops for partners on best practices in programmatic advertising and mobile monetization.
  • Collaborate cross-functionally with Product, Engineering, and Sales to advocate for client needs and improve our offerings.
  • Analyze customer data, prepare reports and insights, and forecast performance trends.

    • Requirements

  • 3+ years of experience in Customer Success, Account Management, or Business Development in the AdTech / Programmatic ecosystem.
  • Strong understanding of SSPs, DSPs, RTB, and programmatic trading.
  • Hands-on experience with demand-side partners (e.g., Moloco, Adikteev, Liftoff) and brand / agency clients.
  • Knowledge of key advertising metricsCPM, eCPM, Fill Rate, ROAS, LTV, etc.
  • Familiarity with attribution platforms (Appsflyer, Adjust, Singular) is a plus.
  • Ability to create clear documentation (e.g., QBRs, reports, success plans).
  • Excellent communication, analytical, and relationship-building skills.
  • Fluent in English.

    • Why Join Us

  • Work with a global AdTech team driving innovation in programmatic advertising.
  • Flexible remote / hybrid work model with offices in Barcelona and Warsaw.
  • Opportunity to shape the customer success function within a fast-growing company.
  • Collaborative and transparent team culture focused on growth and excellence.

    • Ready to join us? Apply now and help shape the future of programmatic advertising with BidMachine.

    [job_alerts.create_a_job]

    Customer Success ManagerAccount Manager • Saint Louis, MO, US

    [internal_linking.similar_jobs]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Festus, Missouri
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Sales and Customer Service

    Manager, Sales and Customer Service

    Macy's • St. Louis, MO, United States
    [job_card.full_time]
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Success Manager

    Customer Success Manager

    DealMachine • Saint Louis, MO, US
    [job_card.full_time]
    If you're thinking : "I want a key role at a fast-growing B2B SaaS company where I get to create amazing experiences for customers combining personal 1 : 1 conversations with smart automation and how...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Scaled Customer Success Manager

    Scaled Customer Success Manager

    VirtualVocations • Saint Louis, Missouri, United States
    [job_card.full_time]
    A company is looking for a Scaled Customer Success Manager.Key Responsibilities Manage onboarding and ongoing support for a large book of SMB and Mid-Market customers Identify at-risk customers ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Customer Success Manager - Pooled

    Customer Success Manager - Pooled

    Virtru • Saint Louis, MO, US
    [job_card.full_time]
    Customer Success Manager - Pooled.Virtru is looking for a Customer Success Manager to join our SMB Customer Success team. This role will be responsible for managing a large pool of small accounts.Yo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager

    Account Manager

    Steel Partners Holdings • Saint Louis, MO, US
    [job_card.full_time]
    Account Manager, Strategic Sales.For more than 120 years, KASCO has been the industry leader in providing quality products, parts, repairs, and service to the meat processing and retail institution...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Delivery Lead (Customer Success Manager)

    Delivery Lead (Customer Success Manager)

    1904labs • St. Louis, MO, United States
    [job_card.full_time]
    At Turnberry Labs (formerly 1904labs), we are a human-centered technology company that focuses on using modern tools and technologies to solve enterprise organizations' crunchiest challenges.We loo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Specialist, Customer Success Manager

    Specialist, Customer Success Manager

    Interface Systems • Saint Louis, MO, US
    [job_card.full_time]
    We are seeking a dedicated Customer Success Manager to support an assigned customer or group of customers.This role focuses on driving customer satisfaction, retention, and renewal by fostering str...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Client Success Manager

    Client Success Manager

    Abacus Service Corporation • Saint Louis, MO, US
    [job_card.full_time]
    Client Success Manager Location : Remote (Hybrid Preferred - Remote + In-Office for NYC, San Fran, Chicago) As a Client Success Manager you will work primarily with our wide variety client base, ran...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    GXP Customer Success Engineer (Onsite)

    GXP Customer Success Engineer (Onsite)

    BAE Systems USA • St Louis, MO, United States
    [job_card.full_time]
    The Customer Success (CS) team at GXP is seeking a highly skilled Customer Success Engineer to provide customer engaging support, configuration and training for our Geospatial eXploitation Products...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Account Manager

    Account Manager

    Rent-A-Center • Saint Louis, MO, US
    [job_card.full_time]
    If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Customer Technical Insights

    Director, Customer Technical Insights

    Ensign-Bickford Industries • St. Charles, MO, United States
    [job_card.full_time]
    This opportunity is located within our.We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Spend Manager

    Senior Spend Manager

    Vizient, Inc. • St. Louis, MO, United States
    [job_card.full_time]
    When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer's • Alton, IL, US
    [job_card.full_time]
    Benefits include : Company Paid Sick Time, Illinois Paid Leave, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Con...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Delivery Manager

    Service Delivery Manager

    Zelis Healthcare, LLC • St. Louis, MO, United States
    [job_card.full_time]
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager

    Assistant Manager

    Valvoline Inc • Arnold, MO, US
    [job_card.full_time]
    As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager.Change’s (VIOC) service experience from all other providers. In addition to working on cars and ta...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Account Manager

    Customer Account Manager

    The Bar Plan • St. Louis, MO, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Department : Sales & Marketing.Reports to : Director of Sales & Marketing.The Customer Account Manager delivers professional and courteous service while. Serving as a company and brand ambassa...[show_more]
    [last_updated.last_updated_30]
    Key Account Manager - Broadband

    Key Account Manager - Broadband

    HellermannTyton • St. Louis, MO, United States
    [job_card.full_time]
    The Key Account Manager - Broadband is responsible for growing sales of traditional HellermannTyton products and for identifying and developing new products to meet the cable management application...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]