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Field Service Engineer
Field Service EngineerScientific Search • Philadelphia, PA, United States
Field Service Engineer

Field Service Engineer

Scientific Search • Philadelphia, PA, United States
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  • [job_card.full_time]
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Field Service Engineer

Location : Remote (Mid-Atlantic Region)

Take your troubleshooting skills on the road and become the face of innovation for labs across the Mid-Atlantic. My client is seeking a solutions-focused Field Service Engineer to keep cutting-edge life science instruments running flawlessly. If you love solving real problems with real impact, this role puts you right where science meets support.

Why You Should Apply

  • Work with innovative lab tech driving modern research
  • Autonomy to manage your own service schedule and region
  • Weekly insight-sharing with leadership—your voice is heard
  • Collaborate closely with sales and technical teams
  • Competitive compensation and remote flexibility

What You’ll Be Doing

  • Responding to service requests and tech support inquiries within 24 hours
  • Installing and testing devices on-site and providing technical training
  • Maintaining detailed reports on service activities, spare parts, and client feedback
  • Supporting internal teams with troubleshooting and market intel
  • Planning travel and maintaining service documentation
  • About You

  • Bachelors degree in Engineering
  • Experience servicing life science laboratory equipment
  • Familiarity with Salesforce or similar service ticket systems
  • Ability to compile actionable insights from field experience
  • How To Apply

    We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to tony@scientificsearch.com and tell me why you’re interested. Or, feel free to email your resume. Please include Job#19403 .

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