Assistant Director of Admissions, Data and Operations - 000219

Assistant Director of Admissions, Data and Operations - 000219

Western Carolina University

Department : Admissions

About WCU : Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year. Including :

• 2025 – Ranked 1st in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.
• 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries.
• 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 500 employers across all industries.
• 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.

Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.

Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work / life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.

WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.

Position Summary : The primary location of this position is the main Cullowhee, NC campus. Review of applications will begin immediately with the interview process likely to occur during the early part of 2026.

The primary purpose of this position in the Office of Undergraduate Admission is to provide advanced technical leadership and system administration for critical admission-related platforms, ensuring accurate data management and seamless integration across university systems. This role serves as a Level 2 System Administrator for the Banner student information system, overseeing data imports from external sources and supporting SQL programming, reporting, and analytics for Undergraduate Admissions and campus partners. Additionally, the position manages technical development and compliance for online application platforms, electronic transcript processing, and secure data storage solutions. The role also includes oversight of Slate CRM functionality, troubleshooting, and training, ensuring smooth data flow from application through enrollment while supporting communication strategies and reporting needs. Through these responsibilities, the position ensures operational efficiency, data integrity, and technological innovation in support of the University’s enrollment goals.

Knowledge, Skills, and Abilities Required for this position :

Minimum Qualifications : Candidates must be legally authorized to work in the United States without the need for employment sponsorship or any immigration-related assistance.

Bachelor’s degree in business administration, information systems, computer science, or a related field.

Preferred Qualifications : An advanced degree in business administration, information systems, or a related field is preferred. Additional qualifications include at least one year of experience in admissions or enrollment operations and demonstrated experience using Slate CRM and Banner systems. Candidates should have the ability to write and execute SQL queries for reporting and data analysis, proficiency in Microsoft Office Suite, and familiarity with university systems, policies, and operational procedures.

Position Type : Permanent Full-Time

Special Instructions to Applicants : Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire.

Please include a cover letter, current resume and a list of three professional references with complete contact information.

For questions or additional information please contact Heather Hill at hchill@email.wcu.edu

AA / EOE

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

To apply, please visit : https : / / jobs.wcu.edu / postings / 32367

Copyright ©2025 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency

jeid-5aad7324b8977945a9cff89e6e78d3e8