A company is looking for a Care Navigator for a 100% remote, full-time position.
Key Responsibilities
Support current patients by answering questions and triaging them to appropriate resources
Document patient interactions and assist with administrative tasks
Conduct targeted patient outreach and provide feedback on processes
Required Qualifications
3+ years of experience in a healthcare setting, particularly in care navigation and patient support
Knowledge of healthcare terminology, especially in addiction medicine
Passion for serving individuals with addiction and mental health challenges
Experience with technology and common business tools
Ability to multitask and work independently in a fast-paced environment
Care Navigator • Santa Clara, California, United States