Assistant Manager
North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization.
Job Description
Starting wage is $15-20 / hr depending on experience
We are seeking a dynamic and efficient Assistant Manager to join our team at our location in Ham Lake, United States. As an Assistant Manager, you will play a crucial role in overseeing daily operations, supporting staff, and ensuring customer satisfaction in our fast-paced food service environment.
- Assist in managing daily store operations and staff supervision
- Ensure high standards of food quality, safety, and customer service
- Oversee inventory management and stock control
- Process and manage customer orders, including telephone orders
- Operate and maintain various equipment in the store
- Train and develop team members on proper procedures and customer service
- Assist in scheduling and staffing to meet business needs
- Maintain a clean and organized work environment
- Handle customer inquiries and resolve issues promptly
- Support the implementation of company policies and procedures
- Collaborate with the management team to improve store performance and efficiency
Qualifications
Proven leadership and team management skillsStrong communication skills, both verbal and writtenExcellent customer service orientationProficiency in basic math and cash handlingAbility to operate point-of-sale systems and other store equipmentComputer literacy, including the use of inventory management systemsStrong problem-solving and decision-making abilitiesExcellent time management and organizational skillsAbility to work in a fast-paced, high-pressure environmentKnowledge of food safety and hygiene standardsPhysical ability to stand for extended periods, lift up to 50 pounds, and navigate stairsFlexibility to work various shifts, including evenings, weekends, and holidaysHigh school diploma or equivalent (preferred)Previous experience in food service or retail management (preferred)