Automotive Service Writer / Assistant Manager

We have a position available for an Assistant Manager at our Dallas, Texas location. We have locations in both Georgia and Texas. European Service Center offers a family atmosphere that makes for a great work environment.

We are looking for an honest, energetic person with a good work ethic that wants to see their hard work pay off in increased income and business growth.

Job Data :

Assigns and gives work directions to employees in the Service Department. Advises and recommends changes and improvements. Manages the processing of repair and warranty work. Assists Manager in day to day activities such as Payroll, Accounts Payable, Receivable, Parts Ordering, Open and Close of the Shop, Writing Up Repair Orders, Cashing Out Customers, etc...

Major Duties and Responsibilities :

Service Department Operations :

• Assigns jobs and work areas to employees according to their skills and knowledge.
• Prepare & Review all repair work orders for accuracy and completeness in concerning parts, materials, and labor.
• Directs and assists in the diagnosis of problems for technicians and apprentices and provides instruction as required.
• Manage all aspects of the Service Department.
• fulfilling the responsibilities of the Service Manager.
• Promotes loyalty and customer goodwill and protects the company image.
• Assist in the appraisal of repair work coming into the shop.
• Manages all customer concerns.
• Maintains a clean and safe working environment for all technicians.
• Perform other duties and functions of Management in line with the objectives of the shop.

Customer Service :

Commitments :

Qualifications and Job Requirements :

Benefits :

About European Service Center :

ESC Auto Group is the parent company for European Service Center and European Motor Cars, which was founded in 1979 by Bob Saladna in his mothers garage back in 1979. Since our humble beginnings we have become the largest independent strictly European Automotive Repair Business in the United States. We have multiple locations in Atlanta, Ga - Dallas, and Houston Texas. Bob Saladna still owns the company and still repairs cars. His love and devotion to exceptional customer service, as well as his team of technicians and managers is second to none. Our technicians are among the highest paid in the industry. Bob believes in creating a small independently owned shop type atmosphere which is why he gives managers the freedom to run their shops as they see fit. However, at the same time ESC has the financial resources to provide big company benefits and the latest diagnostic equipment. ESC provides access to several live support options to help diagnosis the most difficult issues quickly and accurately. We provide company paid diagnostic training as well.