Senior Collections Specialist - Student Debt (Late-Stage Collections)

Job Full Description

Job Title : Senior Collections Specialist -Payment Specialist

Job Summary :

We are seeking an experienced Senior Collections Specialist to manage late-stage collections for student accounts with outstanding balances. This is not an entry-level position; we are looking for a seasoned professional with a strong background in collections, particularly in late-stage recovery efforts. The ideal candidate has excellent negotiation skills, a deep understanding of debt collection regulations, and the ability to handle complex collection scenarios with professionalism and tact.

Key Responsibilities :

• Oversee late-stage collections for student accounts with delinquent balances.
• Contact borrowers through various communication channels to secure payment arrangements.
• Negotiate settlements and payment plans while ensuring compliance with company policies and industry regulations.
• Investigate and resolve disputes related to outstanding debts.
• Maintain detailed and accurate records of collection activities..

Qualifications :

Mesa, AZ

2105

849 North Dobson Road

Suite 107

Mesa, AZ 85201