Public Safety Sergeant

Job Description

Job Description

Easton, recently named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates.

Job Title : Public Safety Sergeant

Location : Easton Town Center – Columbus, OH

Schedule : Full-Time | Nights & Weekends Required

Reports To : Public Safety / Center Leadership

Job Summary

Under general supervision, the Public Safety Sergeant oversees and manages public safety personnel and operations to ensure a safe environment for people and property at Easton Town Center. This role is responsible for supervision, training, scheduling, emergency response, investigations, coordination with local agencies, and the overall effectiveness of assigned shifts.

This is a hands-on leadership role ideal for experienced public safety or security professionals ready to take the next step.

Key Responsibilities

Supervision & Leadership

Supervise, schedule, and evaluate Public Safety staff

Approve time off and make recommendations for hiring, discipline, or dismissal

Train new team members on standard operating procedures (SOPs)

Maintain proper staffing coverage (includes overtime / shift changes)

Monitor officer and dispatcher performance for quality and compliance

Conduct regular safety audits and inspections

Operations & Incident Response

Lead day-to-day public safety operations for assigned shift

Conduct roll calls to share critical information

Assign patrols (foot, vehicle, special events)

Review reports and daily logs for completeness

Respond to all injury-related incidents on shift

Enforce Easton Town Center Code of Conduct

Address and resolve guest, tenant, and employee concerns

Escalate critical incidents to leadership as needed

Coordinate with CPD special duty officers for effective deployment

Act as liaison with law enforcement, firefighters, and other agencies

Ensure proper operation of safety equipment (CCTV, radios, etc.)

Administrative Duties

Prepare accurate incident and activity reports

Coordinate training (CPR, Defensive Tactics, Handcuffing, etc.)

Maintain training and compliance records

Manage CPD special detail sign-in / out logs

Support ongoing staff development and policy adherence

Required Skills & Abilities

Strong leadership and team management capabilities

Ability to make quick, sound decisions under pressure

Excellent communication (written and verbal)

Effective conflict resolution and problem-solving skills

Ability to manage multiple priorities in a fast-paced environment

Strong situational awareness and attention to detail

Education & Experience

Must be at least 21 years of age

Valid driver’s license required

High School Diploma or GED required

College coursework or degree preferred

2–3 years in a public safety or security leadership role preferred

Retail, hospitality, or mixed-use facility experience preferred

Must be able to work nights, weekends, and holidays as needed

Physical Requirements

Stand / walk for extended periods

Climb stairs, ramps, and ladders as needed

Bend, kneel, and twist occasionally

Lift up to 50 pounds as required

Work both indoors and in varying outdoor conditions

Must be able to communicate clearly in English