Talent.com
Associate Partner, Business Transformation Consultant - Customer & Commerce Center of Competenc[...]
Associate Partner, Business Transformation Consultant - Customer & Commerce Center of Competenc[...]IBM Computing • Houston, TX, United States
Associate Partner, Business Transformation Consultant - Customer & Commerce Center of Competenc[...]

Associate Partner, Business Transformation Consultant - Customer & Commerce Center of Competenc[...]

IBM Computing • Houston, TX, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Introduction

IBM Consulting is seeking an Associate Partner to join the Customer & Commerce Transformation Center of Competence (CoC) a global team helping clients reimagine their front office through AI?led transformation.

Building on IBMs own Client Zero journeywhere IBM transformed its Sales, Marketing, Commerce, and Service functions

the CoC inspires clients and accelerates transformation by :

  • Showcasing IBMs transformation outcomes and lessons learned.
  • Shaping opportunities using Client Zero insights, IBM Consulting frameworks, and data?driven, experience?led design.
  • Co?creating solutions through domain?led garages to define blueprints and transformation roadmaps.
  • Partnering with local teams to deliver scalable, measurable business outcomes using proven methods and accelerators.

As a business sales and delivery leader, you will drive IBM Consultings growth by combining business development, account management, and transformation delivery expertise.

Youll collaborate with motivated, high?performing teams leveraging IBM and partner technologies to design and deliver end?to?end Customer Transformation Solutions across CRM, Commerce, Martech, and adjacent platforms.

This role demands strong front?office strategy and technology solution depth.

Your role and responsibilities

As an Associate Partner, you will be a growth and delivery leader within the Customer & Commerce CoC, responsible for driving client success, practice development, and market growth. You will :

Growth & Business Leadership

  • Develop and execute go?to?market strategies across Customer & Commerce offerings (CRM, Sales, Marketing, Service, Commerce, and Experience).
  • Build and manage executive client relationships, shape new opportunities, and lead pursuit and proposal processes.
  • Partner with industry and market teams to drive pipeline, revenue growth, and differentiated value propositions.
  • Delivery & Transformation Leadership

  • Lead design and delivery of end?to?end Customer & Commerce transformation programs leveraging AI, data, and automation.
  • Oversee client engagements to ensure business outcomes, quality delivery, and client satisfaction.
  • Guide multi?disciplinary teams to co?create solutions that combine strategy, technology, and experience?led innovation.
  • Practice & People Leadership

  • Build and mentor global teams, fostering capability development in front?office transformation and emerging technologies.
  • Contribute to offering development and thought leadership for the CoC.
  • Collaborate with IBM Garage, Experience, and Industry teams to scale best practices globally.
  • Hybrid : Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be preapproved by your manager before any changes are made. This Job can be performed from anywhere in the US.

    Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.

    Required technical and professional expertise

  • 10+ years of consulting experience in Customer Experience, Commerce, or Digital Transformation.
  • Proven success leading large?scale transformation programs ($10M+ TCV).
  • Deep expertise across front?office domainsCRM, Commerce, Marketing, and Servicesupported by technology platform experience (e.g., Salesforce, SAP CX, Adobe, etc.).
  • Track record in sales and business development, including pipeline creation, solutioning, and proposal leadership.
  • Strong executive presence and ability to engage C?suite stakeholders.
  • Excellent communication, collaboration, and leadership skills in global, cross?functional environments.
  • Preferred technical and professional experience

  • Experience with AI, automation, and data?driven transformation initiatives.
  • Understanding of industry?specific customer experience trends (e.g., Retail, CPG, Manufacturing, Industrial, Financial Services, Communications, Healthcare, Life Sciences).
  • Familiarity with design thinking, agile methodologies, and IBM Garage frameworks.
  • Experience developing and scaling consulting offerings or intellectual capital for go?to?market.
  • IBM is committed to creating a diverse environment and is proud to be an equal?opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Associate Partner Business Transformation Consultant Customer Commerce Center of Competenc • Houston, TX, United States

    [internal_linking.similar_jobs]
    Sales Transformation Consultant - Products

    Sales Transformation Consultant - Products

    Houston Staffing • Houston, TX, US
    [job_card.full_time]
    Accenture Song Job Opportunity.Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution : growth, product and expe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate - McKinsey Transformation

    Associate - McKinsey Transformation

    McKinsey & Company • Houston, TX, United States
    [job_card.full_time]
    Associate - McKinsey Transformation.Do you want to work on complex and pressing challenges-the kind that bring together curious, ambitious, and determined leaders who strive to become better every ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Consulting Associate - Innosight Strategy & Innovation (Nationwide)

    Consulting Associate - Innosight Strategy & Innovation (Nationwide)

    Huron Consulting Group • Houston, TX, United States
    [job_card.full_time]
    Innosight is a global strategy consulting firm focused on helping leading organizations design and create the future.We work with them to develop growth strategies, build innovation capabilities, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Transformation Architect

    Transformation Architect

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Principal Partner Transformation Architect.Key Responsibilities Architect and implement partner-powered solutions and reference architectures Lead end-to-end solution ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate, Digital Engagement Operations | Advocacy Team

    Associate, Digital Engagement Operations | Advocacy Team

    Good Reason Houston • Houston, TX, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Associate, Digital Engagement Operations | Advocacy Team About Good Reason Houston Good Reason Houston exists to ensure that every child, in every neighborhood of Houston, has access to a world-cla...[show_more]
    [last_updated.last_updated_30]
    Consulting Associate Innosight Strategy & Innovation (Nationwide)

    Consulting Associate Innosight Strategy & Innovation (Nationwide)

    Houston Staffing • Houston, TX, US
    [job_card.full_time]
    Associate Position At Innosight Consulting.Innosight is a global strategy consulting firm focused on helping leading organizations design and create the future. We work with them to develop growth s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Revenue Enablement Associate

    Revenue Enablement Associate

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Revenue Enablement Associate who is a natural "builder" ready to support the growth of their go-to-market teams. Key Responsibilities Build professional slide decks and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Transformation Manager

    Transformation Manager

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Manager, Enterprise Transformation Office who can drive large-scale transformation management efforts across strategic priorities. Key Responsibilities Manage portfolio ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Partner Business Development - AI

    Partner Business Development - AI

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Partner Business Development - AI & Data Transformation (Americas).Key Responsibilities Proactively identify and onboard innovative partners across the Americas for Ser...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Change Management Consultant

    Senior Change Management Consultant

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Senior Adoption & Change Management Consultant - Copilot & AI Adoption.Key Responsibilities Implement change management strategies to drive employee adoption and maximi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Associate People Business Partner

    Associate People Business Partner

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for an Associate People Business Partner (Remote).Key Responsibilities Serve as a trusted advisor to leadership on performance management, employee relations, and engagement ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Performance Improvement - Associate Director - Business Applications & Operations

    Business Performance Improvement - Associate Director - Business Applications & Operations

    Riveron Corp • Houston, TX, United States
    [job_card.full_time]
    System Strategy - Business Applications & Transformation.The Associate Director - Business Applications & Transformation provides strategic leadership across enterprise application implementations,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Associate Director of Business Development

    Associate Director of Business Development

    Cristo Rey Jesuit College Preparatory of Houston • Houston, TX, United States
    [job_card.full_time]
    Associate Director of Business Development.Department : Corporate Work-Study.Reports To : Director, Corporate Work-Study Program (CWSP). Who We Are : Cristo Rey Jesuit College Preparatory School of Hou...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Success Associate

    Customer Success Associate

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Success Associate.Key Responsibilities Establish and maintain trusted relationships with customers to drive product and service value Analyze customer data to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Audience Growth Manager

    Audience Growth Manager

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Manager, Audience Growth to drive strategies for audience expansion and monetization across digital platforms. Key Responsibilities Provide strategic direction for audie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager, Strategy & Transformation

    Senior Manager, Strategy & Transformation

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Senior Manager, Strategy & Transformation.Key Responsibilities Lead governance and execution of the program roadmap to reduce waste across North America Partner with c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Partner Business Development

    Partner Business Development

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Partner Business Development - AI & Data Transformation (Americas).Key Responsibilities Identify and onboard innovative partners across the Americas to adopt AI into th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Digital Products Associate

    Digital Products Associate

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for an Associate, FDM Digital Products.Key Responsibilities Create digital assets and maintain data quality in eCRM and connected systems Manage gift imports and oversee dat...[show_more]
    [last_updated.last_updated_1_day] • [promoted]