Field Technical Service Representative-MetalPackaging

CROWN Cork & Seal USA, Inc., a wholly

owned company of Crown Holdings, Inc. is a global leader in the

design, manufacture and sale of packaging products for consumer

goods. At Crown, we are passionate about helping our customers

build their brands and connect with consumers around the world. We

do this by delivering innovative packaging that offers significant

value for brand owners, retailers, and consumers alike. With

operations in 39 countries employing approximately 23,000 people

and net sales of approximately $12 billion, we are uniquely

positioned to bring best practices in quality and manufacturing to

our customers to drive their businesses locally and globally.

Sustaining a leadership position requires us to build a team of

highly talented, dedicated, and driven individuals.

CROWN’s Food Division is a leading manufacturer of food cans in

North America. Our complete array of food packaging serves a

variety of markets, including fruit, vegetables, dairy, fish, meat,

ready meals, pet food, infant milk powder, and other dry food

products. We offer a wide selection of food cans from round to bowl

as well as shaped cans. We truly focus on excellence. Here is your

chance to join CROWN’s Food Division.

Location :

This position will support CROWN Food Division customers in the

Northeastern United States and Eastern Canada.

Position Overview :

This position will support

metal packaging customers of the CROWN North American Food Division

in the Northeast United States and Canada. This position is a field

technical service representative who will spend the majority of

their time traveling to customer facilities to troubleshoot

processes, investigate product quality issues, and conduct trials

in a food manufacturing environment. In this role, one will serve

as the primary technical contact for customers and will be the

liaison among customers, Crown Sales, R&D, Engineering,

Quality, and Manufacturing.

Job

Responsibilities : Providing

problem-solving leadership on technical and quality matters

relating to food can and end performance

Managing the overall technical interface between the Food Division

and their customers

Support customers in all

technical aspects of the business including current packages and

new package development

Develop and manage

technical meetings between the Company and customers to discuss

ideas, issues, and solutions

Interact

directly with customer and internal manufacturing operations

Partner with the Company’s Sales, R&D,

Engineering, and Manufacturing divisions to develop strategies and

action plans for both current customers and potential new customers

Extensive travel (Up to 80%) will be required

to service customer needs

The ideal

candidate would possess the following attributes :

BA / BS degree in Food Science,

Engineering, Packaging or a related discipline

2+ years in a packaging manufacturing

environment, food production or a similar industry.

Experience interfacing with customers in a

technical capacity : field testing, qualification trials, claims

management, etc.

Experience with double

seaming technology, various food canning equipment, and

troubleshooting associated problems is highly preferred but not

required.

Effective communication skills are

needed for this role, both verbal and written, as well as the

ability to interact with customers and employees at all levels of

the organization.

Demonstrated ability to

effectively manage multiple projects to completion

Self-motivated and eager to take the

initiative, with the ability to work effectively in a team setting

and as an individual

Well organized and

detail oriented with good time management skills

Strong PC skills are a must, especially using

Word, Outlook, and Excel.

Committed to

on-going personal development and career growth

Knowledge and / or certification in Six Sigma

is a bonus

Physical Requirements

While performing the duties of this

job, the associate is regularly required to sit, stand, walk, use

hands, reach with hands and arms, and may be required to balance,

stoop, kneel, crouch, or crawl.

The associate

may lift and / or move up to 30 lbs.

Specific

vision abilities required by this job include close vision,

distance vision, color vision and ability to adjust focus.

Working Conditions

Will be required to perform job

duties outside of the typical office setting in a plant environment

as well as in an office.

While performing the

duties of this job, the associate may be exposed to moving

mechanical parts and vehicular traffic.

The

associate may be exposed to a wide range of temperatures.

The noise level is frequently loud.

• Reasonable accommodations may be

made to enable individuals with disabilities to perform essential

functions.

Benefits : Crown

offers competitive pay, comprehensive benefits including free

company paid health insurance for employees as well as company

matched 401(k).