Coordinator / Specialist Support

Mountain Ltd. has an opening for a Coordinator / Specialist Support in the Everett, WA area.

Mountain Ltd is a telecommunications service provider that has been in the industry for nearly 40 years. We are a proven leader in engineering solutions and recruitment with a record for success with both clients and candidates looking for the best jobs in the field. Our teams strengthen the infrastructure of our client base by specializing in outside / inside plant engineering, design, permitting, right of way, CAD drafting and project management. MOUNTAIN, LTD. offers an excellent compensation package that includes health and retirement benefits. We are dedicated to deliver our mission and commitment to clients and employees.

Handles customer contact, both internal and external. Position is responsible for day-to-day monitoring and interactions with Field Operations team. Responsible for daily activities associated with Service Order activity functions. Required to investigate and process Buried Service requests and Service Order rescheduling via Pre-fielding processes.

Essential Duties and Responsibilities :

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Responsible for monitoring, updating and completing Service Order activity and handling associated escalations.
• Inputs and compiles data into tracking documents and maintains files; completes records as appropriate.
• Effective interpretation of data and provided information to act upon independently and provide sufficient feedback to solve potential roadblocks when required.
• Follows all appropriate laws, Company policies, and procedures.
• Performs other duties as required to support the business and evolving organization .

Required Qualifications :

Knowledge, Skills, and Abilities :

Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.

Pay $26 / hr