Help Desk Support SpecialistVirtualVocations • Fort Myers, Florida, United States

Help Desk Support Specialist

VirtualVocations • Fort Myers, Florida, United States

[job_card.30_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Help Desk Support Specialist to provide technical support in a remote setting.

Key Responsibilities

Provide application support through remote access tools to resolve internal end user issues

Monitor and respond quickly to calls or chats received at the Service Desk

Interact with end users to resolve software issues and assist with hardware questions

Required Qualifications

High School Diploma, GED, equivalent certification, or military experience

At least 1 year of remote help desk support experience

Fluent in English

Mac Integration Basics Certificate or 1+ year of equivalent Mac support experience

Windows 10 Certificate or 1+ years of equivalent Windows OS support experience

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Help Desk Specialist • Fort Myers, Florida, United States

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