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Senior Director, Training -Global Quality
Senior Director, Training -Global QualityNY Staffing • Hartford, CT, US
Senior Director, Training -Global Quality

Senior Director, Training -Global Quality

NY Staffing • Hartford, CT, US
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  • [job_card.full_time]
[job_card.job_description]

Training COE Leadership

The Training Center of Excellence (COE) will lead the creation and execution of a COE for GxP & non-GXP learning and development. The role will oversee a global team dedicated to designing and delivering best-in-class training programs in GxP compliance, Ethics & Compliance, and Pharmacovigilance, ensuring alignment with regulatory requirements and business objectives. This strategic leader will be responsible for transforming the employee training experience by driving innovation, standardization, and operational efficiency across the organization.

Key Responsibilities :

  • Establish and lead a Global Learning & Development Center of Excellence, setting the vision, strategy, and governance for enterprise training programs.
  • Design and implement a modern, scalable, and engaging training ecosystem that enhances employee learning experiences and supports regulatory compliance.
  • Oversee the development and global deployment of training programs in :
  • GxP (Good Manufacturing / Clinical / Laboratory Practice) compliance
  • Ethics and Compliance
  • Pharmacovigilance
  • Partner with Quality, Regulatory, R&D, Manufacturing, Supply Chain, and IT to ensure training programs are aligned with business needs and evolving regulatory expectations.
  • Drive process optimization and digital transformation in training delivery, leveraging learning technologies (e.g., LMS, LXP, AI-based learning tools).
  • Ensure global training programs meet regulatory inspection readiness and support audit preparedness.
  • Develop and monitor key performance indicators (KPIs) to measure training effectiveness, compliance, and continuous improvement.
  • Lead and develop a high-performing global L&D team, fostering a culture of innovation, accountability, and excellence.
  • Stay current with industry trends, adult learning methodologies, and regulatory changes to inform strategy and maintain a competitive edge.
  • Qualifications :
  • Required :
  • Bachelor's degree in Life Sciences, Education, Organizational Development, or related field.
  • Minimum 15+ years of progressive experience in Learning & Development, with at least 5 years in a senior leadership role in a regulated industry (pharmaceutical, biotech, or healthcare).
  • Deep understanding of GxP, Ethics & Compliance, and Pharmacovigilance training requirements in a global pharmaceutical environment.
  • Proven experience establishing and scaling a global L&D function or Center of Excellence.
  • Strong knowledge of learning technologies, including Learning Management Systems (LMS), content authoring tools, and digital learning platforms.
  • Demonstrated success in leading global teams, managing complex projects, and driving cultural and operational change.
  • Excellent communication, stakeholder engagement, and strategic planning skills.
  • Preferred :
  • Experience with regulatory inspections and training documentation for agencies such as FDA, EMA, MHRA, and PMDA.
  • Certification in Instructional Design, Adult Learning, or Organizational Development.
  • Familiarity with AI-driven learning platforms and data analytics in training.

Competencies :

  • Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
  • Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
  • Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and / or key stakeholders.
  • Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
  • Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
  • Empowered Development - Play an active role in professional development as a business imperative.
  • Compensation :

    Minimum $205,368.00 - Maximum $307,050.00, plus incentive opportunity : The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

    Company benefits :

    Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

    Disclaimer :

    This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .

    Statement Regarding Job Recruiting Fraud Scams :

    At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and / or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https : / / vhr-otsuka.wd1.myworkdayjobs.com / en-US / External. Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at : 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at : https : / / www.ic3.gov, or your local authorities.

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