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Drayage Dispatcher
Drayage DispatcherThe DeWitt Companies • City of Industry, CA, US
Drayage Dispatcher

Drayage Dispatcher

The DeWitt Companies • City of Industry, CA, US
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Job Title :

  • Drayage Dispatcher Location : City of Industry, CA Reports To : Operations Manager We are seeking a highly organized and proactive Drayage Dispatcher to support and enhance our daily operations.

Position Summary :

  • The Drayage Dispatcher is responsible for planning, dispatching, and overseeing the day- to-day activities of our CDL driver team.
  • This role ensures the timely pickup and delivery of containers, actively coordinates with port terminals, and uses load boards to supplement freight volume with profitable outbound / inbound opportunities.
  • The ideal candidate is highly resourceful, knowledgeable in port operations, and experienced in dispatching within the drayage or intermodal sector.

    • Key Responsibilities :

  • Daily Dispatch Planning : Create and manage dispatch schedules based on driver availability, container status, customer commitments, and appointment windows.

    • Terminal Coordination :

  • Communicate with port terminals, container yards, and marine terminals (including via PierPass, eModal, trouble tickets, and holds) to ensure smooth container movements.

    • Load Board Management :

  • Search for, evaluate, and book profitable loads from platforms such as Truckstop.com and DAT to supplement port work and maximize driver productivity.

    • Labor Efficiency G Cost Control :

  • Strategically assign loads and routes to minimize wait time, empty miles, and overtime while maximizing asset utilization and revenue per truck.

    • Real-Time Troubleshooting :

  • Proactively address delays, equipment issues, port congestion, and driver concerns as they arise throughout the day.

    • Driver Communication :

  • Maintain active communication with CDL drivers, providing real-time instructions, updates, and guidance to keep operations on track.

    • System G Record Management :

  • Utilize transportation management systems (TMS), port portals, and internal tools to track shipments, update statuses, and maintain accurate records.

    • Compliance G Safety Monitoring :

  • Ensure driver schedules comply with DOT hours-of-service regulations and all company safety policies.

    • Support Customer Service :

  • Collaborate with internal teams to provide shipment updates and resolve service issues affecting customers.

    • Audit of Logs G Paperwork :

  • Audit driver electronic logs and trip documentation regularly to ensure accuracy, compliance with HOS rules, and company standards.

    • Billing G Documentation :

  • Review and process completed loads for billing by verifying driver paperwork, BOLs, PODs, and container / trip details. Ǫualifications : 2+ years of experience in drayage, intermodal, or trucking dispatch (port experience in Southern California strongly preferred) Proficient in using Truckstop.com , DAT , and other load boards to find and book profitable freight Familiar with PierPass, eModal, container availability systems, and Southern California terminal operations Strong knowledge of DOT compliance, driver hours-of-service, and dispatch procedures Excellent communication and decision-making skills in a fast-paced environment Detail-oriented, with strong organizational and problem-solving abilities Comfortable using Microsoft Excel, TMS platforms, and online freight tools Bilingual (English / Spanish) preferred but not required Work Environment : On-site position based in City of Industry, CA Monday–Friday, full-time Tentative schedule – Subject to Operational Needs (required to be on duty until all drivers are done) Monday 7am- 4pm Tuesday, 11am-8pm Wednesday 7am- 4pm Thursday 7am- 4pm Friday 11am- 8pm Occasional after-hours support may be required due to port-related delays or urgent freight needs Benefits : Comprehensive Health Care 401k with Generous Matching Contributions   PTO : Enjoy Two Weeks Off in Your First Year!   Celebrate with 11 Paid Holidays Annually    Flexible Spending Accounts and Supplemental Benefits     Employee Assistance Programs (EAP) for your well-being  Equal Opportunity Employer : Women / Veterans / Minorities / Disabled Powered by JazzHR
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    Dispatcher • City of Industry, CA, US

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