Claims Quality Specialist Lead

Responsibilities :

• Manages compliance and quality functions whose mission is to provide assistance to Field Operations and Account Management in order to exceed our clients claim handling expectations.
• Collaborates internally and externally to develop strategic plans for assigned clients customized requirements.
• Proactively identifies areas for development conducts training and education and develops special projects to assist the Field with improved performance.
• Plans conducts and manages assignments demonstrating a comprehensive knowledge of claim handling requirements.
• Develops project plans collects and analyzes data and presents resulting findings and recommendations.
• Plans coordinates and directs training and staff development programs for the client.
• Conducts needs analysis studies and confers with leadership to determine training needs.
• Formulates audit and training policies programs and schedules based on knowledge of identified client needs company production processes business systems or changes in products procedures or services.
• Organizes and develops training manuals reference library and other educational materials.
• Develops special projects designed to increase efficiency and overall claims handling performance.
• Responsible for special projects.
• Proven track record in handling and supervising General Liability claims with an emphasis on Premises Liability matters.
• Interprets internal or external business issues and recommends solutions / best practices.
• Serves as senior subject matter expert associated with content processes and procedures.

Qualifications : Required :

Preferred :

Required Experience :

IC

Key Skills

Quality Assurance,FDA Regulations,Data Collection,Food Safety Experience,ISO 9001,Mobile Devices,Root cause Analysis,Quality Systems,OSHA,Food Processing,Quality Management,cGMP

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 85000 - 100000