Veterinary Customer Service Representative West HollywoodModern Animal • West Hollywood, California, USA
Veterinary Customer Service Representative West Hollywood
Modern Animal • West Hollywood, California, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Exceptional verbal and written communication skills Passion for customer service Strong work ethic with an emphasis on organization Adaptability and open-mindedness Team player mentality and a friendly disposition Ability to anticipate the needs of veterinarians and paraprofessionals Willingness to grow and adapt Inclination to embrace change and work together to build an optimal solution for all Excellent medical vision & dental coverage with various options to choose from 401k savings plan with a company match Flexible time off & paid parental leave Free membership to Modern Animal for your pets and discounts on extra services Continuing education allowance Uniform allowance Access to behavioral and mental health services through Spring Health A collaborative team who has your back and will welcome you as part of our pack
Modern Animal has a mission to better the lives of animals by building a place thats better for all of us who love them. We care deeply about the profession and we are looking for a skilled Veterinary Customer Service Representative known internally as Hosts to join our team!
Hosts Whats a host At Modern Animal hosts are often the first point of contact and work closely with both our veterinary team and clients to deliver a phenomenal experience to both parties.
What the job entails :
- Facilitating member appointments
- Working closely with technology
- Acting as a liaison between our in clinic team and our clients
- Ensuring clinic cleanliness
- Staying active to include moving and lifting packages of varying weight
- Partnering with Modern Animals marketing team to implement local marketing efforts including but not limited to flyering facilitating local partnerships and representing Modern Animal at community events
- Acting as a Modern Animal brand ambassador effectively communicating our brand and offering to potential members and partners
- Identifying local marketing opportunities to drive regional membership growth
- Living and modeling the Modern Animal cultural vision by encouraging work / life balance self-compassion and a blame- and judgement-free work environment
Why youd be a great fit :
What you can expect from us :
The pay range for this position is $19 - $21 per hour; however base pay offered may vary depending on job-related knowledge skills and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package in addition to a full range of medical financial and / or other benefits dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.
Required Experience :
Unclear Seniority
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Hourly
Experience : years
Vacancy : 1
Hourly Salary Salary : 19 - 21
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Veterinary Customer Service Representative • West Hollywood, California, USA
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