Technology Portfolio & Program Management

Technology Portfolio & Program Management

The Technology Portfolio & Program Management function leads cross functional technology programs and portfolio segments within NAU IT, ensuring strong alignment with business goals, strategic capabilities, and regulatory and compliance expectations. The role provides disciplined oversight across planning, execution, governance, architecture and security reviews, financial stewardship, and stakeholder communication.

This position manages program interdependencies, costs, financials, risks, and issue resolution from initial scoping through full embedding of solutions. It also provides people leadership for the Project Management team and plays a central role in ITSC governance, executive reporting, and vendor / partner delivery management.

Location : Fargo, North Dakota, Council Bluffs, Iowa or Ramsey, Minnesota

Work Arrangement : This role requires 3 days / week in the office

Salary range for this role is between $134,500-$201,500, depending on experience

Your New Role :

• Participate in strategic planning with senior business leaders to ensure technology delivery aligns with organizational goals and strategic imperatives.
• Ensure all initiatives are set up with clear objectives and deliver against agreed time, budget, scope, and quality expectations.
• Provide subject matter expertise on business demand, helping determine value-add and priority across the portfolio.
• Manage relationships between the business and IT to ensure clarity, alignment, and effective decision-making throughout initiative lifecycles.
• Lead, manage, and hold the Project Management team accountable for consistent delivery practices, documentation standards, and execution excellence.
• Own and refine Project Management team processes, workflows, and operating mechanisms to support predictable, repeatable delivery outcomes.
• Identify and manage interdependencies, risks, and issues across all initiatives, ensuring they are resolved or escalated appropriately.
• Develop and maintain constructive working relationships with internal and external stakeholders across functions and levels.
• Manage assigned vendors throughout the vendor lifecycle, ensuring delivery expectations are met and supporting cross-team alignment.
• Provide overall program management across complex, matrixed delivery environments, bringing together teams across IT, business, and external partners.
• Produce clear, concise program status updates and executive-level communications summarizing progress, risks, decisions, and required actions.

Necessary Work Experience Includes :

Preferred Work Experience Includes :

QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to :

Join us now, so you can be part of our success and we can be part of yours!