Senior Professional Services ConsultantVirtualVocations • Pasadena, Texas, United States
Senior Professional Services Consultant
VirtualVocations • Pasadena, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Professional Services Consultant who will serve as a technical expert in designing and implementing CCaaS and telecom integrations for enterprise clients.
Key Responsibilities
Lead technical discovery and architecture sessions with client IT teams
Own CCaaS and telecom integration implementation workstreams and troubleshoot multi-platform issues
Support Sales Engineering during pre-sales scoping and ensure successful onboarding with best-practice configurations
Required Qualifications
Bachelor's Degree from an accredited 4-year university
7-10+ years of experience in Professional Services, Solutions Engineering, Technical Account Management, or Implementation roles
Hands-on experience implementing CCaaS platforms and integrating systems via REST APIs or middleware solutions
Strong understanding of telephony and networking fundamentals
Experience with SaaS architecture and modern IT security practices
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Service Professional • Pasadena, Texas, United States
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