Maintenance Training Program Manager

Overview

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Maintenance Training Program Manager is responsible for analyzing needs, designing, delivering, and continuously improving technical training programs for maintenance teams across a multi-site property management portfolio. This role ensures maintenance technicians, supervisors, and managers have the technical skills, safety knowledge, and operational consistency needed to support asset performance, resident satisfaction, and regulatory compliance.

The ideal candidate brings hands-on maintenance experience combined with strong instructional design and facilitation skills, with a passion for developing talent in a fast-paced property management environment.

Responsibilities

Training Program Development & Delivery :

• Design, develop, and deliver maintenance training programs for new hires and existing team members, including : HVAC, plumbing, electrical, appliances, and general facilities maintenancePreventive maintenance programs and work order best practicesSafety, OSHA compliance, and risk mitigationEmergency response and on-call procedures
• Create standardized training materials, including : Instructor-led training contentJob aids, SOPs, and quick reference guidesE-learning and AR / VR modules and micro-learning content
• Facilitate in-person, virtual, and on-the-job training sessions across multiple proprties.
• Work in the Learning Management System (LMS) to administer and manage associated training activities, build learning paths, assign training, track progress, mark attendance, generate and distribute reports, etc. Partner with LMS administrator as needed.

Onboarding & Skill Development :

Field Support & Quality Assurance :

Collaboration & Continuous Improvement :

Qualifications

Required Experience :

Required Education / Training :

Required Skills and Abilities :

Salary Range Information

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.

Come join our team. You’re going to love it here!

Salary Range

$75,000-$90,000

COME GROW WITH US!

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