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Senior EAO Analyst
Senior EAO AnalystHawaii Medical Service Association • Honolulu, HI, United States
Senior EAO Analyst

Senior EAO Analyst

Hawaii Medical Service Association • Honolulu, HI, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
  • Lead EAO Processes
  • Work with stakeholders and leadership from across the organization to ensure initiatives are moving from development to execution (through phased framework).

    • Support initiative leads to understand process, business case requirements, and support teams needed to move through framework.
    • Develop and maintain plans, timelines, governance and scope documents for EAO.
    • Manage EAO Operations
    • Manage the EAO meetings to ensure successful execution.

    • Prepare materials and track action items.
    • Identify and address operational issues to ensure meetings run smoothly and follow-ups are completed.
    • Moderate discussions as needed.
    • Draft and share EAO updates, maintain documentation, and support update preparation.
    • Analysis & Reporting
    • Gather and analyze information to identify patterns, gaps, and risks across execution of Enterprise Portfolio of initiatives.

    • Prepare reports and present findings with recommendations.
    • Generate reports for senior level audiences to support successful execution (monitoring and accountability)

    • Monitor resource needs and allocation across initiatives and identify any contention that needs to be resolved to ensure successful execution.
    • Facilitate discussions and engage stakeholders to support resolution.
    • Accountable for Wave Tool Management
    • Maintain Wave as the central data repository, ensure pipeline hygiene, and identify areas for improvement.

    • Ensure data is complete and available for frequent review (weekly)
    • Monitor initiative progress, flag risks or delays, and work with owners to resolve issues.
    • Develop business requirements and work with IT on upgrades and changes as needed.
    • Provide inputs for financial and other metric reports, upload actual impacts into Wave, and track metrics for initiatives.
    • Identify and address discrepancies or risks in data with initiative owners
    • Cross Functional Integration & Communication
    • Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates.

    • Work with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information.
    • Appropriately identify communication needs and timelines; Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
    • Address communication gaps to ensure alignment on priorities and progress
    • User Training
    • Create and deliver training materials, host office hours, and support users in effectively engaging in EAO processes and in using Wave.

    • Troubleshoot issues and remove barriers to initiative tracking.
    • Performs all other miscellaneous responsibilities and duties as assigned or directed.
    • #LI-Hybrid

    • Bachelor's degree and four years of related work experience; or equivalent combination of education and experience.
    • Strong knowledge of reporting processes.
    • Proficiency in issues identification, data collection, analysis, and interpretation
    • Strong verbal and written communication skills, with the ability to provide information in a formal presentation setting.
    • Strong organization and time management skills to work on multiple projects simultaneously and meet project deadlines.
    • Ability to work independently and collaboratively.
    • Intermediate knowledge of Microsoft Office applications, including but not limited to Word, Excel, Outlook, and PowerPoint.
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