Work with stakeholders and leadership from across the organization to ensure initiatives are moving from development to execution (through phased framework).
- Support initiative leads to understand process, business case requirements, and support teams needed to move through framework.
- Develop and maintain plans, timelines, governance and scope documents for EAO.
- Manage EAO Operations
Manage the EAO meetings to ensure successful execution.
- Prepare materials and track action items.
- Identify and address operational issues to ensure meetings run smoothly and follow-ups are completed.
- Moderate discussions as needed.
- Draft and share EAO updates, maintain documentation, and support update preparation.
- Analysis & Reporting
Gather and analyze information to identify patterns, gaps, and risks across execution of Enterprise Portfolio of initiatives.
- Prepare reports and present findings with recommendations.
Generate reports for senior level audiences to support successful execution (monitoring and accountability)
- Monitor resource needs and allocation across initiatives and identify any contention that needs to be resolved to ensure successful execution.
- Facilitate discussions and engage stakeholders to support resolution.
- Accountable for Wave Tool Management
Maintain Wave as the central data repository, ensure pipeline hygiene, and identify areas for improvement.
- Ensure data is complete and available for frequent review (weekly)
- Monitor initiative progress, flag risks or delays, and work with owners to resolve issues.
- Develop business requirements and work with IT on upgrades and changes as needed.
- Provide inputs for financial and other metric reports, upload actual impacts into Wave, and track metrics for initiatives.
- Identify and address discrepancies or risks in data with initiative owners
- Cross Functional Integration & Communication
Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates.
- Work with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information.
- Appropriately identify communication needs and timelines; Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
- Address communication gaps to ensure alignment on priorities and progress
- User Training
Create and deliver training materials, host office hours, and support users in effectively engaging in EAO processes and in using Wave.
- Troubleshoot issues and remove barriers to initiative tracking.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
- Bachelor's degree and four years of related work experience; or equivalent combination of education and experience.
- Strong knowledge of reporting processes.
- Proficiency in issues identification, data collection, analysis, and interpretation
- Strong verbal and written communication skills, with the ability to provide information in a formal presentation setting.
- Strong organization and time management skills to work on multiple projects simultaneously and meet project deadlines.
- Ability to work independently and collaboratively.
- Intermediate knowledge of Microsoft Office applications, including but not limited to Word, Excel, Outlook, and PowerPoint.