Talent.com
Central Operations Specialist III
Central Operations Specialist IIIFresno First Bank • Fresno, CA, United States
[error_messages.no_longer_accepting]
Central Operations Specialist III

Central Operations Specialist III

Fresno First Bank • Fresno, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description : Who We Are :

FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs.

What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location.

If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family!

Recent Achievements Speak Louder Than Words :

  • 2024 & 2025 - American Banker - Top Performing Publicly Traded Bank with under $2b in assets
  • 2023 - American Banker - "Top 5" Community Bank in the Country
  • 2023 - OTCQX - Best 50 Companies
  • 2023 - 5-star Rating Bauer Financial

What You Should Expect While Working at FFB :

  • Company ownership through our Employee Stock Ownership Program (ESOP)
  • A friendly, close-Knit work culture that encourages growth
  • Opportunities to Participate in Community Networking Events
  • Benefits Package

    • o Medical / Dental / Vision

    o Life Insurance

    o Paid Vacation

    o 401(k) Retirement Plan

    o Training & Development

    o Tuition Reimbursement

    o Employee Assistance Program

    o Internal Job Posting & Referral Program

    Ideal Candidate : FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways :

  • Teamwork - We collaborate, hold each other accountable, and win together.
  • Relationship - We are trustworthy, transparent, and respectful.
  • Authentic - We are humble, vulnerable, and we speak up.
  • Commitment - We are owners Be hungry, responsive, and have a sense of urgency.

    • About the Position :

    The Central Operations Specialist III role is vital for executing all Central Operations daily functions as needed in times of staff shortage. Training, supporting and coaching team members is essential in this job. Responsibilities could include processing financial transactions such as exception items, ACH, and wire transfers; managing Smart Safe cash balancing and reconciliation; handling card disputes, levies, and subpoenas; and conducting customer research and account reconciliation. This position will be responsible for training team members in all areas of Central Operations. This position requires accurate and timely completion of tasks, strong attention to detail, and adherence to Federal Reserve Bank requirements.

    Essential Duties :

  • Completes advanced bank operational functions accurately and on time, following established procedures and deadlines.
  • Processes exception items for DDA, SAV, CD, and FMS accounts, including NSF and non-posted items, as well as returned items from the Federal Reserve Bank.
  • Manages ACH functions, including processing, returns, notifications of change, and death notification entries.
  • Handles incoming and outgoing wires and adjustments with accuracy and compliance.
  • Performs daily SmartSafe and Empyreal Safe balancing, branch cash balancing, and reconciliation of wire and SmartSafe activity.
  • Reviews and processes card disputes, remote deposit capture (RDC) image deposits, and mobile check deposits.
  • Handles legal and regulatory documentation including levies, garnishments, orders to withhold, subpoenas, and summons requests.
  • Prepares check affidavit claims, following with bank until completion.
  • Performs daily RDC review and approval.
  • Performs Mobile check processing.
  • Conducts customer research and resolves account-related issues, including large item processing and stop payments, along with placing holds and generating required reporting.
  • Enters and maintains rate changes and performs maintenance and callback reviews to ensure accurate account records.
  • Performs account reconciliation and certifies all general ledger accounts monthly.
  • Balances all general ledger accounts assigned to Central Operations, including ATM, DIP, Harland Clarke, CDARS, suspense asset / liability accounts, and Federal Reserve accounts.
  • Supports year-end processing, including new account reviews and file maintenance callbacks.
  • Manages Brokered CDs, ensuring timely interest payments and compliance.
  • Performs additional Central Operations functions as needed to support departmental needs and operational continuity.
  • Provide day-to-day support to central operations staff, ensuring they have the necessary resources and guidance to perform their tasks effectively.
  • Responds to customer and staff inquiries or refers inquiries to the appropriate department or person, exhibits the necessary follow-through with customers and / or staff involved.
  • Arrives consistently to work and on time; arrives at meetings and appointments on time. Punctuality is especially important for the operations department.
  • Provides effective customer service and assists in resolving problems within given authority.
  • Gathers data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks,
  • Creates form letters, procedures, and correspondence for use in the Central Operations Department
  • Acts as a point of contact for resolving operational issues, offering practical solutions, and escalating problems when necessary.
  • Assists in the onboarding and training of new staff, ensuring they understand procedures, tools, and best practices.
  • Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making.
  • Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement.
  • Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce.
  • Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML / CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role.
  • Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions.
  • Travels up to 10%, including but not limited to attending company meetings, training sessions, and corporate events, with travel typically being regional or local based on business needs.

    • Requirements :

  • Bachelor's degree from an accredited college or university in a relevant field (e.g., Business, Finance, or related) preferred. Advanced degree or Hold an Accreditation in one or more of the following areas AAP, AFPP, NCP, APRP or Similar Accreditation.
  • Minimum 6-10 years of experience central operations support and / or branch support background. retail banking or commercial lending experience, with at least 3-5 years in a compliance regulations and other Bank operational policies capacity required.
  • Proficient analytical and problem-solving skills; capable of interpreting complex data and providing meaningful insights.
  • Experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and / or credit analysis or related areas.
  • Experience with CSI Nupoint, Federal Reserve System, TIB and Mozrt preferred or required. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required.
  • Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees.
  • Strong organizational and time management abilities with attention to detail.
  • Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams.
  • Ability to take initiative and impact change within the Bank through consensus building and conflict resolution.
  • Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs.
  • Commitment to continuous learning and professional development to stay current with industry standards and best practices.
  • Ability to maintain . click apply for full job details
    • [job_alerts.create_a_job]

    Operation Specialist • Fresno, CA, United States

    [internal_linking.related_jobs]
    El Super #33 Fresno - Operations Manager

    El Super #33 Fresno - Operations Manager

    El Super • Fresno, CA, United States
    [job_card.full_time]
    El Super #33 Fresno - Operations Manager.The El Super Operations Manager ensures the flow of product in and out of the warehouse supports the business and operational needs in accordance with the c...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Operations Manager $67k to $72k (Carwash / Detailing & Multi Location) FAT

    Operations Manager $67k to $72k (Carwash / Detailing & Multi Location) FAT

    ODORZX INC. • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are currently seeking an Operations Manager to become an integral part of our team! You will be responsible for multiple locations (Fresno & Santa Barbara). You will perform a variety of task...[show_more]
    [last_updated.last_updated_30]
    Operations Analyst

    Operations Analyst

    TradeJobsWorkForce • 93720 Fresno, CA, US
    [job_card.full_time]
    Operations Analyst Job Duties : Identifies project requirements by interviewing customers; analyzing ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead, Operations

    Lead, Operations

    AdaptHealth • Fresno, CA, US
    [job_card.full_time]
    The Lead, Operations Specialist is the subject matter expert and will be responsible for assisting leadership with oversight of their respective teams. This individual will provide feedback, trainin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLC • Clovis, CA, US
    [job_card.part_time]
    Enable everyone to make their house a home.To become the first-choice destination for home and holiday dcor.The Operations Lead (OL) reports to the Operations Manager and supports store processes a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores • Clovis, CA, US
    [job_card.part_time]
    Enable everyone to make their house a home.To become the first-choice destination for home and holiday dcor.The Operations Lead (OL) reports to the Operations Manager and supports store processes a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Operations Supervisor

    Regional Operations Supervisor

    Shared Imaging, LLC • Fresno, CA, US
    [job_card.full_time]
    Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past. We pride ourselves on our "White Glove" service mode...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Operations Associate 1st Shift $25.60 / hr

    Field Operations Associate 1st Shift $25.60 / hr

    Stryker • Fresno, CA, US
    [job_card.full_time]
    Warehouse Inventory Specialist.Schedule : Monday-Friday, 1st Shift.Overtime or on-call may be required to meet business needs. Conduct cycle counts, and check inventory records to determine availabil...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Health Center Supervisor

    Health Center Supervisor

    United Health Centers • Fresno, CA, US
    [job_card.full_time]
    Under the direction of the Health Center Manager, individual will direct, supervise, and coordinate staff and day-to-day operations for assigned center to provide outstanding customer service, qual...[show_more]
    [last_updated.last_updated_30] • [promoted]
    International Operations Analyst

    International Operations Analyst

    California State University - Fresno • Fresno, CA, United States
    [job_card.full_time]
    International Operations Analyst.Bargaining Unit : Unit 9 - CSUEU - Technical Support Services, Job Search Category / Discipline : Administrative, Appointment Type : Probationary, Time Basis : Full Time....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Operations Specialist

    Sales Operations Specialist

    Oceans • Fresno, CA, US
    [job_card.full_time]
    At Oceans, we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers, don't j...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Manager

    Operations Manager

    TradeJobsWorkforce • 93729 Fresno, CA, US
    [job_card.full_time]
    Operations Manager Job Duties : Oversees operational systems, processes, and infrastructure while looking fo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations (Fresno)

    Director of Operations (Fresno)

    DBF Recruiting LLC • Fresno, CA, United States
    [job_card.full_time]
    Large food manufacturer is seeking a Director of Operations for their Central California plant.The ideal candidate is a highly analytical leader who will join our senior management team.You will be...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Network Development Operations Specialist (Contract)

    Network Development Operations Specialist (Contract)

    Andros • Fresno, CA, US
    [job_card.full_time]
    Our culture is built on passion, innovation, and transparency.We support each other unequivocally and we value strong communication, which stems from our love for our work, our clients, and our peo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Operations Manager

    Regional Operations Manager

    Brenntag • Fresno, California, USA
    [job_card.full_time]
    Your Role & Responsibilities.The Regional Operations Manager is responsible for overseeing and optimizing the daily operations of multiple distribution facilities within the assigned district.T...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Call Center Operations

    Manager, Call Center Operations

    Inizio Engage • Fresno, CA, US
    [job_card.full_time]
    Inizio Engage Call Center Operations Manager.Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses....[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Health Systems Operations Excellence Partner

    Health Systems Operations Excellence Partner

    Guidehouse • Fresno, CA, US
    [job_card.full_time]
    Operational Effectiveness Consulting.As the Partner in the Operations horizontal team, this position will be responsible for developing business and delivering client work regarding health system o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Customer Service-I

    Call Center Customer Service-I

    Abacus Service Corporation • Fresno, CA, US
    [job_card.full_time]
    Call Center Customer Service-I.Location : RO, USA, NY, New York, 200 Fifth Ave.Description : Remote Position Hours / Shifts : 4 roles and 4 shifts, DD needs one person per shift.Mon-Fri 10am-4pm EST, Mo...[show_more]
    [last_updated.last_updated_30] • [promoted]