Sales Lead Coordinator

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

At Hales AC / Right Away Home Services, we’re looking for a driven, organized, and relentless Sales Lead Coordinator (SLC) to generate and manage in-home sales leads for our Home Comfort Advisors (HCAs). This is a fast-paced, results-focused sales support role where your #1 priority is ensuring that each HCA has two qualified sales leads every day.


You’ll be the engine behind our sales team — proactively calling, nurturing, scheduling, confirming, and tracking HVAC sales leads across multiple locations. This role blends aggressive outbound calling, appointment setting, CRM tracking, and tight coordination with the dispatch and sales teams. If you love working the phones, thrive under pressure, and want a role where you’re in control of your results and your income — this is it.


What You’ll Do

• Generate 2 leads per day for every active HCA by making outbound calls, rehashing unsold leads, calling past service customers, and chasing down all inbound inquiries.
• Set qualified sales appointments using company-approved scripting and lead criteria (homeowner, all decision-makers present, 60–90 mins allotted).
• Confirm and dispatch leads — make sure appointments are confirmed with customers, assigned to the right HCA, and all parties are aligned.
• Own the entire lead pipeline — track, nurture, and follow up on leads from start to close. You’ll make sure they’re correctly coded in the CRM, confirmed, and closed out properly.
• Mine our existing database (Happy Checks, Modernize, Costco, past tune-ups, unsold quotes, etc.) to uncover fresh opportunities daily.
• Coordinate with management on daily/weekly sales targets, lead distribution, and marketing opportunities.
• Generate and deliver daily reports on lead activity and results.
• Cross-train our CCRs to manage these duties after hours and on weekends.
• Set leads using approved scripting.
• Confirm all lead appointments and ensure HCAs are scheduled and on track.
• Make outbound calls from Modernize, Costco, tune-ups, and service visits to generate more leads.
• Track and report all lead activity daily.

What We’re Looking For

• Proven experience in outbound phone sales, appointment setting, or lead generation — preferably in HVAC, home services, or a call center environment.
• Strong closer mentality — someone who thrives on hitting daily targets and doesn’t shy away from a sales conversation.
• Organized and detail-oriented — you’ll juggle multiple calendars, customer records, and lead statuses across several brands.
• Ownership mindset — we want someone who takes full responsibility for making sure every HCA has what they need to close deals.
• CRM and scheduling software savvy
• Excellent communicator — strong phone presence, written follow-ups, and team coordination.

Perks & Pay

• $23/hour base
• Uncapped commissions and performance bonuses
• On-target earnings: $50,000–$60,000+/year
• Weekly pay
• Paid training and advancement opportunities
• Company contests, spiffs, and incentives
• Health benefits, paid time off, and 401(k) after probationary period

Schedule

• Monday–Friday, full-time (some evening or weekend support as needed)
• In-office role based in Tampa, FL