Patient Access Representative II - Per Diem

Patient Access Representative II

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Access Representative II
• Location: Highland Park, IL
• Per-Diem (as needed)
• Hours: Monday, Wednesday, Friday 8:30am 5pm (as needed), Weekend coverage when needed
• Required Travel: yes, will also be scheduled out of Gurnee and Vernon Hills offices

Job Summary: The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.

What you will do:

Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies

Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling

Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations

What you will need:

Education: High school diploma or equivalent required; college degree preferred

Certification: N/A

Experience: One-year customer service experience in a healthcare or health insurance related field required

Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities