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Collection Specialist
Collection SpecialistSmart Care  • Fishers, Indiana , USA
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Collection Specialist

Collection Specialist

Smart Care • Fishers, Indiana , USA
[job_card.30_days_ago]
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  • [job_card.full_time]
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Collections Specialist

Job Summary

Responsible to follow up on the collection of assigned Accounts Receivable. The Collection Specialist will protect Smart Care Solutions A / R assets using good judgment and risk management.

What You Will Do :

  • Responsible to perform and maintain active past due customers’ accounts.
  • Overall customer account management; research and resolution of balances, account reconciliations, unapplied payments, dispute resolution, and proper application of payments.
  • Encourage on-time payments to prevent delinquent accounts.
  • Collaborate with Sales department to keep client accounts updated.
  • Resolve customer disputes, making every reasonable effort to extend credit and encourage sales.
  • Coordinate and lead Monthly Collection Reviews with the Sales Managers and their teams.
  • Provide direction, support, and share knowledge while maintaining excellent communication with sales, billing, dispatch and with other divisions.
  • Accurately complete monthly A / R reporting package.
  • Additional duties as assigned Ad-HOC.

Basic Qualifications :

  • Four (4) years of related collection experience.
  • Ability to establish effective working relationships.
  • Strong working knowledge of Service industry collections.
  • Ability to coordinate and guide collection functions.
  • Excellent communication and customer service skills.
  • Ability to prioritize, organize and meet deadlines.
  • Excellent organizational and analytical skills.
  • Proficiency in using accounting systems.

    • Preferred Qualifications :

  • Demonstrated accounting skills or experience.
  • AA or BA degree in accounting or business.
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