SVP of Sales

Senior Vice President

MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a dynamic and visionary Senior Vice President (SVP) to drive strategic leadership and operational excellence within our sales organization. The SVP will oversee all aspects of sales strategy, business development, and revenue generation, ensuring alignment with the company's long-term goals. This is a high-impact role requiring exceptional leadership, deep market knowledge, and a proven ability to deliver transformative business outcomes.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

Key Responsibilities :

• Strategic Vision : Define and implement a forward-looking sales strategy to meet and exceed revenue and market share objectives.
• Leadership and Development : Build, mentor, and inspire a world-class sales team, fostering a culture of high performance, accountability, and innovation.
• Revenue Growth : Identify and capitalize on new business opportunities across multiple markets and industries to drive top-line revenue growth.
• Client Engagement : Cultivate and maintain relationships with key clients and stakeholders, serving as a trusted advisor and advocate for the company's value proposition.
• Market Expansion : Lead initiatives to expand the company's presence in emerging markets and untapped verticals.
• Sales Operations : Oversee the development and execution of sales processes, tools, and technologies to enhance efficiency and scalability.
• Collaboration : Partner with cross-functional teams, including marketing, product development, and customer success, to align sales initiatives with overall business objectives.
• Performance Metrics : Establish and track key performance indicators (KPIs) to measure team performance and ensure alignment with organizational goals.
• Budget Oversight : Manage sales budgets, ensuring effective resource allocation and ROI optimization.
• Industry Leadership : Represent the company at high-profile events, conferences, and forums to enhance brand reputation and market influence.

Candidate Qualifications

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities :

Conditions of Employment

All MCI Locations

Subject to the program and location of the position

Compensation Details

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI : We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy :

Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same : rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where