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Engagement Manager
Engagement ManagerCognition+ • San Francisco, CA, United States
Engagement Manager

Engagement Manager

Cognition+ • San Francisco, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

We are an applied AI lab building end-to-end software agents. Cognition is the maker of Devin, the first AI software engineer, and we are building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for ambitious goals.

Cognizant’s founding team includes world‑class competitive programmers, former founders, and leaders from top AI companies such as Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin is just the first step — our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason through real‑world tasks, consider joining us.

About the Role

Engagement Managers (EMs) at Cognition are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You’ll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin, act as a trusted advisor to senior leaders, and design and execute engagement plans that unlock organic, scalable growth and transformative enterprise value.

Responsibilities

  • Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to engineering goals
  • Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment
  • Apply world‑class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking
  • Build centers of excellence within accounts and empower them through tailored enablement programs
  • Own the rollout and adoption of new features and capabilities within your accounts
  • Create effective feedback loops between customers, product, and engineering
  • Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers

Requirements

  • Degree in a STEM field
  • Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships
  • Strong technical acumen and ability to build deep relationships with both technical leadership and end users
  • Structured, analytics‑driven problem solver
  • Thrives in ambiguous, fast‑changing environments — moves quickly and grows quickly
  • Demonstrated ability to learn exceptionally fast
  • You might excel if

  • Have successfully been part of complex enterprise teams, especially sourcing and managing account growth
  • Have worked as a software engineer, SE, technical account manager, or other technical role
  • Previously founded a startup or were involved in the early stage of a high‑growth startup
  • Are a competitive, highly ambitious person who loves working in high‑intensity environments
  • Referrals increase your chances of interviewing at Cognition by 2x. Apply now to become an Engagement Manager in San Francisco, CA.

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