Manager of Program Design

Job Description

Why Join JVS?

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of racial equity and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.

Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Role

The Manager of Program Design plays a pivotal role in shaping JVS’s workforce training initiatives, ensuring the organization remains responsive to the evolving needs of job seekers, employers, and communities. This role blends creativity with evidence-based practice—bringing together design thinking, labor market insights, and program data to support the creation and replication of innovative training models. As a cross-functional collaborator, the Manager of Program Design drives projects forward with clarity and adaptability, helping JVS pilot new ideas, refine proven models, and contribute to a culture that values learning, data, and continuous improvement.

The ideal candidate is energized by problem-solving and thrives in dynamic environments. They bring a foundation in program design and data analysis, paired with strong collaboration skills and a passion for advancing equitable access to career opportunities.

Scope

Program Design

• Design and support the launch of workforce training programs that are efficient, sustainable, and aligned with JVS’s mission and evolving labor market needs.
• Collaborate with the Director of Program Strategy and Design and JVS staff to lead end-to-end program design strategy, planning, and implementation.
• Apply design frameworks and best practices—such as Human-Centered Design, Design Thinking, Continuous Improvement, and evidence-based decision making—to ensure programs are responsive, equitable, and scalable.
• Integrate employer input, labor market insights, and industry trends into program design to ensure programs remain relevant and demand driven.
• Coordinate with employers, training providers, and community partners to gather input and feedback that inform program design.
• Manage projects by coordinating meetings, activities, and reporting with colleagues and external stakeholders to ensure deadlines and milestones are met.
• Conduct quality assurance reviews of programs and support revision implementation.
• Gather and analyze real-time program feedback and performance data to drive decision-making, program innovation, and continuous improvement.
• Develop and maintain program design documentation, tools, and communication materials that support consistency and scalability.

Research & Analytics

Qualifications

What We Offer

As an Equal Opportunity Employer, JVS is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process